Amazon is urging shoppers to click & collect their online orders from its physical stores as it tries to ease the pressure on its delivery operations this Christmas period. Amazon urging shoppers to collect their orders in-store as its delivery network prepares for holiday surge


Experts predict “permanent shift” to online shopping as Black Friday approaches 85% of Black Friday "deals" found cheaper or the same price on other dates says Which?


Amazon UK has apologised to furious customers after they received air fryers, dog food and toys instead of their PlayStation 5 consoles. Amazon "really sorry" after customers' PS5s go missing in alleged pre-delivery theft


Black Friday must be “halted in its tracks” to avoid retailers’ delivery networks completely collapsing under the weight of online orders. Lockdown Black Friday must be "halted in its tracks" to avoid delivery chaos and £1.3bn loss


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