JD.com launches AI-powered self checkout

JD.com has partnered with Fung Retailing Group to launch an AI-powered checkout able to recognise items within seconds without the need to scan their barcodes.

The new self-service AI checkouts have been rolled out in two of Fung’s Circle K convenience store facias in Hong Kong.

Customers can now take their items to the store’s “AI Retailing Zone”, where they can place their items on the counter to be scanned immediately scanned and paid for in under four seconds.

Its new system can reportedly scan up to five products a second, recognising them with an accuracy of 97 per cent, reducing the time spent at the till by 30 per cent.

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“This is an important milestone for Fung Retailing as the first in the industry to unveil the first AI-powered checkout pilot experience in a convenience store environment,” Fung’s group managing director Sabrina Fung said.

“This underscores our ongoing commitment to experiment with new technologies like AI and to build partnerships like the one with JD to enhance the end-customer experience, further transforming the future of retail for Greater China.”

JD.com’s vice president Dr Bowen Zhou added: “AI will continue to play a critical role in transforming the retail landscape.

“Retailers who are able to capitalise on this trend, will have a competitive edge among their peers. Leveraging Fung Retailing’s offline retail expertise and JD’s leading retail technology, this pilot project represents a critical first step in collectively realising our vision for smarter and more convenient retail.”

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