M&S seeks to drive international ecommerce growth with Global-e partnership

Marks & Spencer is moving to drive growth in its international ecommerce operations as it expands its partnership with Global-e.

As part of M&S’ wider strategy to expand its online offering overseas, the department store has extended its partnership with ecommerce specialist Global-e, which will allow it to provide customers in international markets with a localised shopping experience.

Global-e’s system supports 95 currencies, 21 languages and over 50 local alternative payment methods, and will enable M&S to provide its customers with a localised storefront and checkout.

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It will also offer guaranteed import duty and tax calculation, real-time pre-payment options alongside a variety of shipping options including cash on delivery.

“As we transform M&S we’re committed to growing our online international business by offering our customers around the world a great online shopping experience,” M&S’ head of international ecommerce Debbie Havekin said.

“Global-e has been an invaluable partner over the past three years by helping us to achieve a significant uplift in cross-border online sales. Their combination of advanced localisation technology capabilities, cross-border expertise and local market knowledge, allows us to be flexible in response to various market conditions and regulations, as well as local shoppers’ preferences.”

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