The Retail Drop Podcast: Episode 2 – Martin Newman, Consumer Experience “Guru” and Consumer First Group Founder

Ben StevensFeatures News Podcast

Welcome to the latest episode of our new podcast in partnership with Go Instore exploring the role of technology in retail.

This week we’ll be speaking to Martin Newman, a veteran in consumer experience with over 30 years experience working alongside retailers including Harrods, Burberry, Ted Baker and Pentland Brands.

He also sits on the KPMG/IPSOS Retail Think Tank, founded the Customer First Group as well as global ecommerce consultancy Practicology.

We’ll be posting fortnightly episodes focusing on all the exciting technology emerging in the retail sector including everything from AI, ecommerce, chatbots and personalisation, to in store automation, POS systems and delivery robots.

If you want to keep up to date with all the latest retail technology developments and gain valuable insights from those on the front line, be sure to subscribe!

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Ben StevensFeatures News Podcast

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