Amazon has launched a virtual health clinic app for its employees in Seattle as it aims to disrupt the $3.5 trillion healthcare sector.
Amazon Care offers its employees and their families in-app video consultations with a “doctor, nurse practitioner, or registered nurse” enabling them to receive an instant diagnosis, referral or treatment.
If a patient requires care or a diagnosis that cannot be administered remotely, a home visit can be arranged through the Amazon Care app.
Medications can also be prescribed and delivered through the service, or users can arrange to pick up their subscriptions at a local pharmacy.
For less urgent questions, employees can also text a nurse with questions about any health topic and receive answers in minutes.
“We’re currently piloting a healthcare benefit designed to help Amazon employees get fast access to healthcare without an appointment, at the convenience of their schedules, at their preferred location (home, office, or virtual),” an Amazon spokesperson confirmed to CNBC.
“Amazon Care eliminates travel and wait time, connecting employees and their family members to a physician or nurse practitioner through live chat or video, with the option for in-person follow up services from a registered nurse ranging from immunizations to instant strep throat detection.”
Last year the online retail giant purchased online pharmacy PillPack, which provides clinicians for patients and delivers prescriptions across the US.
It also established a joint venture with JPMorgan Chase and Berskshire Hathaway last year called Haven, which has the ambitious goal of lowering healthcare costs for patients in the US, starting with 1.2 million employees across three companies.