Etsy launches “Holiday Hotline” offering free expert advice on Christmas gifts

Etsy has launched the first ever “Holiday Hotline” offering struggling shoppers expert one-on-one gifting advice this Christmas.

The online marketplace will connect US shoppers directly to Etsy’s team of experts which will offer them personalised shopping advice free of charge.

Anyone who calls the hotline will also receive a gift card to spend on Etsy after their free advice session.

READ MORE: Etsy to buy Reverb for $275m

Etsy’s experts will offer free personalised gift suggestions and even send direct links to the items in a follow up email, after determining who the gift is for, what the ideal price point is, and what the recipients interests are.

The Holiday Hotline will be open from 12pm to 3pm daily, but will only be available to shoppers in the US.

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