AO has signed a new partnership with The Cotswold Company to begin delivering its furniture in the latest expansion of its third-party logistics operation.
The Cotswold Company formally signed the 12-month contract to have its goods delivered by AO’s “wonderful delivery service” after its chief executive Kevin Johnson ordered items from the electricals retailer.
“After experiencing AO’s wonderful delivery service as a customer and appreciating how they put the customer first, I knew we shared the same values,” Johnson said.
“Customers trust The Cotswold Company to provide them with a great service and quality product and AO is the logistics company we trust to get that right, after all, our reputation is on the line.”
Customers will now be able to book specific time slots for their deliveries every day of the week using AO’s service.
This comes as AO continues to position itself as a logistics service for other retailers, having announced a partnership with both Simba and Lidl last year.
AO’s managing director David Ashwell added: “AO’s fantastic customer delivery experience drives our business and it is wonderful that, through a few such experiences, a whole new partnership has emerged.
“The Cotswold Company premium product fits well with our brand and I can see this partnership going from strength to strength.”