Amazon to remove any listings including false medical claims about coronavirus
Amazon is removing any listings which include false claims about their ability to protect users from the deadly coronavirus.
Third-party sellers received an email from Amazon earlier this week informing them that any listings claiming to be a treatment, cure or remedy for the coronavirus (or ‘COVID 19’) would be taken down according to a report from CNBC.
This comes after Amazon met with the World Health Organisation (WHO) alongside around a dozen other tech giants including Google, Facebook, Twitter and Salesforce to discuss how to prevent the spread of misinformation surrounding the outbreak.
Amazon is now actively removing any products which make “unapproved medical marketing claims” about the virus, informing sellers it would consider reinstating them if they removed the unsubstantiated medical claims.
“Products that make medical marketing claims may not be legally marketed in the U.S. without prior review and approval by the Food & Drug Administration (FDA),” Amazon’s email read.
“Amazon policy prohibits the listing or sale of products that are marketed as unapproved or unregistered medical devices.”
Despite its efforts CNBC found numerous products making similar claims available after a “few quick searches” including numerous disinfectant sprays and cleaners claiming to kill the virus.
Amazon has come under increasing pressure to assert more control over its listings by campaign groups like the UK consumer watchdog Which?
Over the past few year at least five reports have been released slamming Amazon for posting a range products from electrical items to children’s toys which do not meet safety standards, as well as reports criticising its failure to tackle an influx of fake reviews boosting substandard products.
In response to these reports Amazon said: “We don’t tolerate Amazon policy violations such as review abuse, incentivised reviews, counterfeits or unsafe products.”