Lidl customers can now collect and return online orders with InPost lockers

Lidl customers will now be able to collect and return online orders from a host of retailers amid a new partnership with InPost.

InPost digital lockers will be rolled out to 24 Lidl stores across London, Birmingham and Manchester allowing users to collect parcels ordered online while they carry out their weekly grocery shop.

The lockers can be chosen as a delivery location for online orders for a range of retailers including JD Sports, Boohoo and Holland & Barrett, and also enable customers to post returns.

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According to InPost, 68 per cent of respondents thought Lidl was an ideal place for the lockers, while 85 per cent said the lockers were their reason for visiting Lidl.

“With current lockdown guidance limiting how and when people can leave the house, it is vital that they are able to maximise each trip and not make unnecessary additional journeys,” InPost’s chief executive Jason Tavaria said.

“Installing delivery lockers at one of the UK’s best-loved supermarkets allows them to do this and also provides a useful, contact-free outbound resource at a time when many Post Offices are closed.

“The positive feedback we’ve already had from customers shows they’re open to change, with trip-chaining becoming more common and demonstrating the demand for greater integration between how people work, shop and play.”

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