Co-op is dramatically expanding its robot delivery network after the number of customers using them during lockdown more than doubled.
The grocer has partnered with Starship Technologies to offer same-day delivery via its autonomous robots in Milton Keynes since 2018, but lockdown has seen their usage skyrocket with average transaction values quadrupling.
According to Co-op these robots will now be rolled out to six new locations, taking the total to eight, and will now offer a range of over 1000 items for same-day delivery.
NHS workers using the service will also not be charged for delivery, and the robots were programmed to stop at 8pm every Thursday as the nation applauded the health service.
“Quality, ease and convenience is at the core of our approach and we continue to innovate and expand access to our products online in order to offer greater flexibility and choice to meet consumer needs in our communities,” Co-op head of online development Jason Perry said.
In March Starship Technologies, which also delivers for Tesco, announced it was expanding deliveries in its hometown of Milton Keynes to Monkston, Emerson Valley and Bletchley marking the first time deliveries are being made available in the centre of a UK town.
These robots have now been expanded to over 100 cities across the globe and have carried out over 100,000 deliveries in the UK since 2018.
It also forms part of Co-op’s ambition to offer same-day delivery from 650 of its stores by the end of the year via partnerships with Starship Technologies, Deliveroo and Buymie, alongside its own delivery service.
The new stores rolling out robot delivery are:
- Monkston Park (MK10 9PN)
- Emerson Valley (MK4 2SH)
- Bodmin Place (MK10 7DP)
- Great Linford (MK14 5HA)
- Dunthorne Way, Grange Farm (MK8 0LW)
- Newton Road, Bletchley (MK3 5BS)
- High Street, New Bradwell (MK13 0BT)
- Wordsworth Avenue, Newport Pagnell (MK16 8SB)