Hermes UK is now allowing customers to pick the exact spot their parcels are delivered using the What3Words app.
‘MyPlaces’ is Hermes’ new initiative designed to enable customers to receive their deliveries entirely contactlessly.
Using MyPlaces customers can use What3Words to specify an exact three metre square for their parcel to be delivered.
They can also upload a photo of a specific safe place at their home address, add pin codes for access to their property and communicate with the delivery drivers in real time.
Further features include selecting a ParcelShop & Locker location for deliveries, and in the near future customers will be able to add waypoints for their designated delivery spot.
“MyPlaces is the latest innovation from Hermes designed to promote delivery accuracy and give consumers more choice and control over their deliveries, whilst ensuring that safety remains a key priority,” Herme’s chief information officer Chris Ashworth said.
“It is particularly useful for customers with addresses that are hard to find both in busy cities but also rural locations.”
AO.com also recently partnered with What3Words to allow customers get deliveries sent to any thee-metre square location in the UK.
What3words is an innovative location service, often used by emergency services, which has divided the world up in 3 metre squares, each with a unique three-word identity.