Hermes UK is hiring 10,000 new staff and investing £100 million to expand its operations in a bid to meet the huge spike in demand due to during lockdown.
The parcel delivery giant is seeking 10,500 “parcel people”, including 1500 full time staff and an additional 9000 self employed couriers in what it has described as “good news for the many people who have sadly had their income affected”.
Hermes’ self-employed couriers will reported receive guaranteed holiday pay as part of an agreement between the company and workers union GMB.
It comes as online retail sales have skyrocketed while the country endured months of lockdown, in turn creating huge demand for delivery services like Hermes.
Hermes says it sees “no signs of this changing” and has already invested £30 million into building 90 new sub depots, purchasing new vehicles and rolling out new customer service technology to meet demand.
Its latest recruitment drive will ensure it has the infrastructure in place to handle the huge increases in volumes anticipated during this Black Friday and Christmas period, estimated to be more than 3.5 million parcels a day.
“The pandemic has expedited the already phenomenal growth of online shopping and we see no sign of this changing,” Hermes UK’s chief executive Martijn de Lange said.
“As a result, it is important that we have the right infrastructure and people in place to support this. This is good news for the many people who have sadly had their income affected and we are pleased to be able to support the UK economy with so many jobs at this time.
“In that first fortnight of lockdown we had thousands of applications from pub staff, chefs, children’s entertainers, dog walkers, pub singers, beauticians, hairdressers, pilots and many, many others. We look forward to welcoming our new recruits over the coming weeks.”