Contactless spending limits in the UK should be increased even further as the coronavirus transforms attitudes “toward alternative payments” according to new research.
A YouGov survey commissioned by ACI Worldwide has found that 40 per cent of UK shoppers want the contactless spending limit raised to £100.
Contactless spending limits were raised from £30 to £45 across the UK on April 1 in a bid to enable more people to pay for shopping without having to use cash or touch pin pads, potentially helping limit the spread of coronavirus.
This has had a lasting effect on shoppers’ attitudes towards contactless payments, according to ACI Worldwide’s vice president Andrew Quartermaine.
“The Covid-19 pandemic has been a massive accelerator and has led to behavioural change among consumers that normally would take years,” he said.
“As shopping habits have changed, so have the attitudes toward alternative payments. Our research indicates that this shift is not temporary but rather the new norm, and retailers need to take note.”
A further 42 per cent of respondents said they wanted a wider range of delivery options including more time slots, while 31 per cent called for more click and collect options.
According to separate data from Barclaycard, contactless payments accounted for a whopping 90 per cent of all ‘face to face’ transactions since April 1.