Addison Lee on Tuesday revealed the launch of AL Request, allowing people to order everyday items such as groceries and flowers via a click and collect service.
In a move the London-based private hire taxi and courier company said meant ‘bringing the high street home’, Addison Lee says it is meeting business and passenger needs during the pandemic, AL Request will be available through its digital channels.
After seeing demand for its courier service rise by 30 per cent since March, AL Request looks to ‘bridge the gap’ for people to enjoy everyday essentials in their homes.
Customers can add their unique order recipe to their booking for proof of purchase and collection, at which point the courier will be sent to pick up the item and deliver it to the customer’s home.
“We know how hard it is for people right now, so we have launched our new AL Request service to bring the everyday to people’s homes. Under new lockdown restrictions people will be missing out on shopping experiences. Whether it is a fire pit for the garden or a food and wine hamper, AL Request can pick up direct from the store and deliver to your home,” Addison Lee chief executive Liam Griffin said.
“With public transport less appealing and the cold weather and dark nights setting in, Addison Lee can provide a safe and reliable option for people who still need to get hold of essential items. As we get closer to Christmas people will be missing those special festive treats and experiences. While we can’t promise them the Christmas lights of Oxford Street, we can bring a bit of comfort and joy into their homes when they need it most,” Griffin added.
The news comes as Uber last week announced its delivery business had outstripped its ride business for September as local and national lockdowns continued to impact consumer behaviour across the globe.