John Lewis, Tesco, Currys and Game websites crash amid PS5 launch chaos

Industry

John Lewis, Game, Currys and Tesco’s websites have all crashed this morning as eager shoppers scramble to get their hands on a PlayStation 5.

PS5 orders have once again been thrown into chaos as the country’s largest retailers’ websites struggle to handle the spike in traffic as the console officially goes on sale in the UK.

At the time of writing John Lewis’ website, which was due to begin selling PS5 stock at 8am, is down simply displaying an error message stating “We’re currently experiencing a problem. While we work on fixing this, please try to refresh the page or come back later.”

According to unconfirmed sources on Twitter, the retailer has informed a few shoppers that the PS5 is now out of stock.

Game, which was due to begin selling launch stock at 9am, has been down for over an hour and is still inaccessible at the time of writing, with no word yet from the retailer.

Currys also said it would begin selling launch stock at 9am, but was forced to delay the release indefinitely as it too buckled under the pressure for demand for the next-gen console.

“Our 9am go live for the PS5 is unfortunately on hold,” the retailer told shoppers on Twitter.

“We’re really sorry as we know a lot of you are really excited to get your hands on the PS5, we are hoping that it will go live later today… Keep your eyes peeled on our page for more updates.”

READ MORE: PS5 reselling for nearly double RRP just hours after “rollercoaster” pandemic launch

Tesco, the UK’s largest retailer, now says it has sold out of PS5 stock after facing similar website outages.

Amazon’s UK website, likely one of the few able to handle such traffic, is due to release some PS5 stock at 12pm, alongside Very.com.

Customers have also taken to Twitter to slam Game after it informed many customers this morning that their PS5 pre-orders would not arrive on time.

The email read: “Due to the volume of PlayStation 5’s in the UK market and the size of the product, the launch has led to UK wide delivery challenges for all Retailers and Couriers.

“Our aim has always been to ensure that as many orders arrive on time for release day as possible therefore, we have had to secure multiple couriers to help try to achieve this.

“However, for reasons beyond the control of GAME, YODEL have informed us today (18th November) that not all orders due to be delivered by them will be delivered on release day.

Yodel has responded to this statement, telling Video Games Chronicle that it does “not work directly with Game” and that it has been “consistently clear on the order volumes we are able to carry for them”.

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3 Comments. Leave new

  • this is pointless

    Reply
  • I disagree this is pointless. It shows how unprepared some major retailer are for the permanent change to ecommerce. Significant investment is required in to the infrastructure to future proof their sites to meet customer demand.

    Reply
  • Curtis bloody discusting how there email my son he disabled about his spelling shame on you currys 🤬

    Reply

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