Superdrug has launched a new “doctor-led” mental health app offering users virtual consultations, diagnosis and support.
MindCare launched on iOS today allowing those struggling with mental health to book a private, confidential video consultation with an experienced practitioner.
Each appointment, which will cost £70, will see the doctor work towards a diagnosis of the user’s condition and guide them towards support which matches their needs.
This could involve a private referral for further care, recommendations for different therapies like Cognitive Behavioural Therapy (CBT) and even a private sick note for the user’s employer.
According to Superdrug, which interviewed 3300 people, 66 per cent of respondents’ mental health has deteriorated during the pandemic, with 38 per cent stating they feel more anxious than ever.
“We all have mental health, in the same way that we all have physical health and both need to be looked after and nurtured,” Superdrug’s health ambassador Dr Zoe Williams said.
“It is a very difficult time for so many us, and with Superdrug’s research showing that the mental health of two thirds of people (66%) continues to worsen due to the pandemic, it is great to hear that they are responding the needs of their customers by creating the Mindcare app and doctor consultation service, to support and guide people with their mental health needs.”
It comes after Superdrug launched a partnership with My Online Therapy in July to “ensure a highly credible and qualified mental health service is readily available” for customers.
The partnership aimed to increase awareness and accessibility to metal health services, offering a 30-minute virtual counselling session for £49.