Asda warns against panic buying as it ramps up online capacity to meet spike in demand

Asda has asked customers not to stockpile goods as a fresh wave of panic buying forced it to expand its online capacity.

Asda’s chief executive Roger Burnley warned customers yesterday that while it “currently has strong product availability”, shoppers must “do their bit” and “shop considerately” to avoid food shortages.

As supermarkets across the UK once again struggled to handle the spike in demand for online orders after a third national lockdown was introduced, Asda also took steps to sure up its online operations.

According to the grocer it has already increased its online shopping slots 90 per cent to 850,000 per week since March, but will now increase this to 900,000 slots by April.

It also announced that it would double the size of its partnership with Uber Eats, offering 30-minute delivery from over 200 stores from next month.

READ MORE: Tesco, Sainsbury’s websites go down amid third wave of panic buying

This comes after Asda expanded its Uber Eats partnership, first launched in July, from 25 to 100 stores before Christmas.

Alongside measures designed to ensure customers have access to online delivery, Asda also said it was ramping up measures to protect them in store.

Covid Safety Marshals at every store will now be on duty from 8am to 8pm every day and the cleaning of basket and trolley handles will be increased.

“As Covid restrictions are tightened across the UK to protect our health, we will continue to do all we can to keep colleagues and customers safe in store as we have since the start of the pandemic,” Burnley said.

“Our stores and distribution centres have proved to be highly resilient to the challenges of a national lockdown and we are confident that we can continue to deliver choice and value for customers in the weeks ahead.

“We are asking customers can play their part too by continuing to shop considerately and respecting social distancing when they visit our stores.”

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