Delivery couriers were the most in demand job of 2020 thanks to online boom

Couriers were the most in demand jobs in 2020 as retailers turned to rapid third-party delivery companies to meet demand for online orders.

According to new data from Quadrotech, there was an average of 188,000 vacancies every month for delivery couriers last year.

This reflects the sharp rise in online orders throughout the year, seeing online grocery sales double to their highest level of any December on record last month according to the latest figures from Nielsen.

Quadrotech, which analysed job listings from Adzuna to determine the highest vacancy growth rates for the year, believe couriers are set to continue to be the most in demand job this year.

Sales roles also saw a massive increase as retailers focused on continuing to trade during lockdown, seeing an average of 110,000 vacancies every month.

While major supermarkets and pureplay online retailers like Amazon have commonly doubled the size of their delivery networks this year to meet demand, increasing numbers are also turning to third party companies like Deliveroo and Uber Eats.

READ MORE: One Stop partners with Deliveroo offering delivery from 200 stores

Despite growing to prominence delivering takeaway food, Deliveroo has partnered with Sixteen major UK retailers including Aldi, Co-op, Waitrose and Sainsbury’s over the last 12 months.

“The results show us that there’s a clear increase in the new ‘normal’ that comes with 2020,” Quadrotech’s chief marketing officer Nigel Williams said.

“For the future, we expect technology and essential workers to be the in-demand job roles of 2021, as we hopefully begin to head back to normality.

“We’re seeing a continuous rise in tech roles, with the correlation of salaries being amongst the highest in the report. This is where talent and focus will continue to grow in 2020 as businesses continue to invest in technology to support business growth and at-home working.

“We expect demand for cleaners to continue to be strong as we guard ourselves for the future. We also expect some travel roles to make a comeback later in 2021 when the industry starts to open up again.”

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Delivery / Supply ChainIndustry

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