Ocado expands one-hour Zoom delivery service with new electric fleet trial

Ocado trialling adding a fleet of electric assisted delivery vehicles for its rapid one-hour delivery service amid plans to reduce emissions while “delivering groceries to our customers as fast as possible”.

Ocado Zoom, the online grocer’s rapid delivery service launched in March 2019, will now deliver a range of 10,000 items in under an hour via electric assisted vehicles (EAVs).

A fleet of pedal-powered cargo bikes, capable of travelling up to 40 miles thanks to high-tech refrigeration capabilities, are now being trialled as part of the service.

The trial, launched on January 28 for customers surrounding Ocado’s flagship site in Acton, West London, will also test a number of other refrigerated EAVs including vans.

Ocado says its Zoom service, which has an average delivery time of 40 minutes, has already proven popular with customers.

READ MORE: Ocado officially launched it 60-minute Zoom delivery service

It requires a minimum spend of £15 and usually costs £2.99 for delivery, with the fastest recorded delivery time being just eight minutes.

“We’re really excited to see a new generation of vehicles out on the road,” head of Ocado Zoom George Dean said.

“We’re committed to reducing our carbon footprint and being the best neighbour we can, whilst delivering groceries to our customers as fast as possible. This trial is an important step in what I hope will be a rapid expansion of our non-emitting fleet”.

While the service is currently only operating in West London, Ocado plans to roll Zoom out to several more sites across the city by 2025.

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