Flying Tiger latest retailer to adopt self-checkout

Flying Tiger has become the latest retailer to switch to self-checkout at its stores after partnering with mobile payment provider Mishipay.

The new ‘scan and go’ system requires consumers to use their own device to scan barcodes and pay through the app, with large payment providers PayPal and Apple Pay supported.

Mishipay already works with convenience store giant Spar, which has 2,600 stores in the UK.

Checkout-less technology has become a lot more common since the start of the pandemic as shoppers become increasingly cautious of physical contact.

This has encouraged retailers to turn to technology like Mishipay, which allows customers to avoid queues and checkout on the app.

Once all the items have been scanned and paid for, the electronic security tag is disabled, leaving customers free to leave the store.

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“All of the products in our stores are designed to make people happy, but we recognise that the checkout experience sometimes makes it a somewhat less happy experience,” Flying Tiger chief executive Martin Jermiin said.

“We are excited to see the impact the technology can have on the operation and customer experience of our stores by enabling our store teams to focus on serving and advising customers rather than staffing checkouts.”

Customers are now able to try the technology in 30 Flying Tiger stores in Denmark, Sweden and Norway however Mishipay hope to roll out its service further.

Mishipay chief executive Mustafa Khanwala added: “We are aiming to bring this technology to customers in the hundreds of Flying Tiger Copenhagen stores around the world.”

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