M&S is hiring 85 tech specialists to help accelerate online overhaul


Marks & Spencer is hiring 85 new technology specialists as it continues its relentless modernisation drive and rapidly expands its online operations.

M&S has launched a new recruitment drive as part of its ‘MS2’ initiative, which aims to “invert the conventional model where M&S.com had been run as an extension of the stores business”.

The retailer is looking for 70 software engineers and 15 ecommerce traders to continue its ecommerce-focused overhaul, which has already seen online sales jump 34 per cent over the last six months.

“The rate of change at M&S is accelerating and under MS2, we’re dedicated to transforming into the digital-first, market-leading retailer we know we can be – truly pushing technology from our web stacks to machine learning, as far as possible,” M&S chief technology officer Mike Yorwerth said.

READ MORE: M&S doubles international online operations in latest digital push

“This exciting work is in the hands of some seriously impressive developers – a diverse group of the most empowered engineering teams anywhere in the UK and we’re so pleased to be growing this team as we drive online growth post the pandemic.

“Great advances are being initiated and delivered by our tech teams week after week to make changes for our customers, colleagues and the communities we serve and we’re looking for new recruits who are passionate about developing both M&S and themselves.”

It comes amid M&S wider ‘Never the Same Again’ digitalisation plan, seeing a range of initiatives launched over the past year “focused on turbocharging our online business both in the UK and internationally”.

In March, M&S dramatically ramped up its online offering nearly doubling its reach to sell in over 100 countries.

As part of M&S’ ongoing radical digital transformation programme the retailer launched 46 flagship websites in new markets.

This significant push into international online ecommerce comes after M&S saw overseas online sales jump 75 per cent during its interim results.

Seeking to capitalise on the demand for its goods overseas, M&S will now trade as a pureplay online retailer in 100 countries offering a selection of items from its clothing and home ranges.

It was reportedly able to carry out this expansion at minimal cost, utilising an adaptable website platform and its already established distribution networks to match demand wherever it is needed.

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