Royal Mail is hoping that the shift to ecommerce will continues post-pandemic as it records positive growth thanks to online parcel delivery boom.
The nation’s go-to postal service reported that it handled 326 million parcels between April and June as shoppers were forced to shop online.
While the figure is 35 per cent higher than the 242 million parcels it processed in the same period pre-pandemic in 2019, it is actually 7 per cent lower than 352 million parcels handled in the same period last year when lockdown started.
However Royal Mail believes that the shift is now engrained and won’t be reversed.
About 40 per cent of UK shoppers said they had been shopping more online last March at the start of restrictions when compared to pre-pandemic levels.
However, this percentage had grown to approximately 75 percent in February this year according to Statista.
“The domestic parcel market remains strong. The early signs are that domestic parcel volumes appear to be re-basing at a higher level than pre-Covid as consumers continue to shop online,” it said in a statement.
“As lockdown restrictions progressively ease, we continue to expect month-on-month fluctuations in parcel volumes.
“The future evolution of the pandemic, including levels of Covid transmission, consumer behaviour and economic factors such as GDP growth and inflation will impact on future performance.”