Just Eat Takeaway has announced ambitious growth plans as it looks to hire 1500 new employees over the coming year.
The rapid delivery food market is continuing to sweep across the UK at breakneck speed, seeing established services scramble to secure their stake in the market in the face of an influx of new start-ups.
Just Eat Takeaway, which became the world’s largest food delivery company outside of China in June 2020 after acquiring rival Grubhub, says it is now “creating upwards of a thousand new employment opportunities in our customer care department”.
The delivery giant’s new roles will range from customer service advisors to team leaders, managers and specialist support roles and be based in Sunderland, though will be able to split their time between the office and home.
READ MORE: Just Eat Takeaway to create thousands of jobs and invest “tens of millions” in UK after record results
Its customer service staff will help support Just Eat Takeaway’s nearly 60,000 restaurant partners and their millions of customers, reportedly helping improve overall service levels by providing greater insight into the experience of both parties.
“Alongside the launch of our worker model for couriers, this move will help us to bring the very best service to our customers and restaurant partners as demand for food delivery goes from strength to strength in the UK,” Just Eat Takeaway’s UK managing director Andrew Kenny said.
In July 2020, Just Eat Takeaway announced plans to invest “tens of millions of pounds” into the UK creating thousands of jobs.