Amazon was the UK’s largest parcel courier last year securing 15% of the market


Amazon was the largest private parcel courier in the UK last year as it capitalised on the dramatic increase in delivery volumes during lockdown.

According to new data from Pitney Bowes, reported by Tamebay, global parcel volumes increased by 27 per cent in 2020 to 131.2 billion, equating to 4160 parcels being sent every second.

Amazon extensive logistics network across the UK enabled it to cash in on this spike, seeing its market share by volumes grow to 15 per cent, and up from nine to 11 per cent market share by revenue.

The online retailer’s logistics arm also saw the highest market share growth by revenue of any courier between 2014 and 2020, shooting up 10 per cent.

This put it comfortably ahead of its next nearest rival Hermes, which saw the biggest market share increase by revenue last year rising from six to 11 per cent, while its market share by volume jumped two per centage points to 12 per cent of the market.

READ MORE: Amazon now delivers more parcels than FedEx as it takes aim at 3rd-party fulfilment

Meanwhile DPD saw its market share increase from eight to 10 per cent.

While Royal Mail still delivered more parcels by volume, retaining a 34 per cent market share, as a postal provider it was not categorised alongside the other companies.

According to Pitney Bowes, revenue per parcel increased for the first time since 2016, allowing all of the firms to boost their profits during this period significantly.

The UK also generated the highest number of parcels per capita out of the 13 countries it analysed as part of its study, with the average person receiving 74 parcels each in 2020, up from 56 in 2019.

It also predicted the UK parcel volumes are set to continue to grow, rising from around 5.4 billion in 2021 to 7.5-8.5 billion by 2026.

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