Sephora unveils AI system to improve operations

Sephora has unveiled its new partnership with Relex Solution artificial intelligence (AI). 

The global beauty giant will employ the Relex solution to improve its demand forecasting and automated replenishment. 

The AI software will also enable Sephora to improve its management of promotions, slow-moving products, new product introductions and product ramp-downs. 

The move comes as the company recently introduced a same-day delivery option and reintroduced an online advisory tool.  

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“We are delighted to welcome Sephora, such a globally well-known and recognisable company amongst our customers,” Relex Solutions senior sales account executive Bertrand Henry said. 

“We are excited to start proving how the flexibility of our AI-based solution can help Sephora master optimization, even as they continue to expand.”

Relex Solutions southern Europe & MENA vice president Franck Westrelin added: “We are honoured by the trust Sephora has placed in us as the chosen partner for their journey towards globally integrated and optimized supply chain management,

“We look forward to setting out on that journey together and helping them achieve their goals.”

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