Pets at Home launches Relex partnership to optimise supply chain

Pets at Home has partnered with Relex Solutions, in a bid to optimise its supply chain across forecasting, on-shelf availability, inventory planning and the automation of manual tasks. 

Relex will service the pet supplies retailer’s 453 stores and distribution centres across the UK, as well as its online channels. 

Pets at Home hopes to benefit from Relex’s AI driven insights, particularly into daily and monthly inventory requirements and fulfilment efficiency to better meet customer need and demand. 

The partnership comes as part of a demand and fulfilment transformation project across the retailer’s end-to-end supply chain, helping to deliver its ambition of becoming “the world’s best pet care provider.”

READ MORE: 6 ways AI can drive sustainability in retail

“Following a detailed selection process, we are confident that Relex is the right partner and solution for our supply chain transformation,” Pets at Home group business improvement director Nigel Fletcher said. 

“Improving our supply chain visibility and operational efficiency is an important part of this, and Relex’s machine learning-based solution offers the tools we need to achieve this. We are excited to commence this project and look forward to the benefits it will bring.”

Relex Solutions chief executive and co-founder Mikko Kärkkäinen added: “At Relex, we are dedicated to supporting customers in their business growth strategies,

“We are thrilled to be a part of the Pets at Home business transformation.

“I am confident that we can bring a wealth of expertise to the project, not only in unified supply chain planning but also in pet retail and look forward to delivering exceptional results.”

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