Currys unveils raft of zero-contact services

Currys has announced a raft of zero-contact services to help customers quickly and safely due to the new wave of the Omicron variant.

As a result, the tech retailer has unveiled its on-demand ShopLive video calling feature, which allows customers to speak to live human experts via any electronic device from the comfort of their own home.

All 294 UK stores are also offering click and collect services, allowing same and next day deliveries to occur.

Some 95% of these store are also offering car park collection, where consumers can also opt to use a ‘check-in’ system when placing their order.

This means they would not need to even step into the store if they are not comfortable to do so, instead they have the option to meet an employee outside the building.

READ MORE: Currys PC World launches first ever TikTok campaign #TechTokTips

Finally, in November Curry’s announced its partnership with Uber, which allows Londoners to receive small-tech items straight to their door in as little as 30 mins.

:The world has shifted to a hybrid way of working and more customers are demanding greater convenience and speedier delivery to get their hands on tech,” Currys chief operating officer Mark Allsop said.

“As the UK’s number one tech retailer, we want to make it easy to shop, for all of our customers. We want customers to get products in their hands and homes as soon as they want them.”

“This new ‘from store to door’ delivery pilot with Uber is the next step in our exciting omnichannel journey.”

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