Tesco Bank has partnered with Onfido, the global identity and authentication provider, to provide a secure application process for new Clubcard Pay+ customers.
The partnership will enable a “smooth and fast online user journey” for customer applications, using biometric identity verification
Rather than filling out postal applications, customers can now apply directly for Clubcard Pay+ through the Tesco Bank app.
Users can simply take a photo of their ID and upload a selfie, for Onfido to check the ID is genuine and match it with the user’s face.
Therefore, customers are able to prove their identity “anywhere and anytime” to quickly open an account.
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Tesco Clubcard Pay+ launched in January and allows Clubcard members to pay with their Clubcard via the Tesco Bank mobile app.
“The world of banking and e-commerce has changed significantly in recent years and customers are increasingly looking for integrated, seamless experiences,” said Tesco Bank chief customer officer Sigga Sigurdardottir.
“By partnering with Onfido, we’re building on our reputation as a trusted high street bank with the addition of innovative technology that gives customers the best digital experience possible.”
Onfido chief executive Mike Tuchen added: “By combining decades of banking experience with advanced biometric and AI technology, Tesco Bank is now able to accelerate the account opening process for new Clubcard Pay+ customers.”
“The innovative technology provided by Onfido underpins a seamless and secure application experience that protects customers and provides them with a streamlined access to Clubcard Pay+.”
