Ocado expands ‘Zoom’ rapid grocery delivery service with new depot

Ocado is expanding its ‘Zoom by Ocado’ one-hour delivery service by opening a new distribution depot in Newham, East London.

The Newham opening is part of a planned wider rollout of Zoom sites across the UK over the coming years, the grocer said in a statement.

The new 13,957 sq ft warehouse is located in Canning Town and offers customers a range of more than 10,000 products, which Ocado said was “a range five times the size of most other immediacy services”.

The site will create 130 new jobs across a range of roles including team leaders, drivers and warehouse staff.

In addition, the depot will open with a fleet of 100% last-mile green delivery vehicles, including electric cars, e-cargo bikes and electric mopeds. Orders will also be delivered in recyclable bags.

Ocado said the site will be “amongst the greenest and quietest grocery facilities in the UK”.

Shoppers using the Zoom by Ocado service can opt for delivery within 60 minutes or select a one-hour slot.

READ MORE: Ocado sales drop by almost 6% as shopping habits return to normal

Delivery charges start from 99p and if an order is late, there is no delivery charge for a customer’s next order. As a launch promotion, new customers will be offered 30% off their first order.

“We’re delighted to be opening our second site, bringing Zoom by Ocado to Newham” said head of Zoom by Ocado George Dean.

“We’re committed to being the best neighbour possible, contributing to the community by way of supporting local suppliers and through charitable partnerships.

“We believe that rapid delivery shouldn’t mean compromising on product range, value or quality – our customers in West London tell us they love the wide range available on Zoom by Ocado which includes M&S lines, great-value Ocado own-label range and hyper-local suppliers.”

In line with the site launch, Zoom by Ocado will be supporting local food redistribution charity The Felix Project.

The grocer will donate £500,000 to the charity to fund the purchase of five new electric vans and install nine e-charging points.

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