AO acquires over 100 new premium vans to thank drivers

Online electricals retailer AO has announced today that it has acquired 130 new home delivery vans from Fraikin, as part of an ongoing contract hire agreement.

The retailer has turned to drivers for recommendations on how to upgrade its current fleet, in recognition of the “integral part” the crews play in its delivery proposition.

Expected to be in full operation in November, the new 3.5 tonne Mercedes vans are being built by Bevan Group and have been custom made on a sprinter suspension and chassis.

The cabs for each van have also been designed with drivers’ feedback, to a specification that will make the vehicles the most premium and comfortable the fleet has ever seen, according to the company.


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As well as having the wider seats and the latest apple and android CarPlay features, including sat nav, the upgraded vehicles will also include extra safety features such as auto collision avoidance, high wind compensation and lane assist.

This is the second time this year that AO has invested in its delivery fleet. In March, the retailer also acquired 10 CNG-powered tractor units in a bid to reduce its carbon footprint and improve sustainability across its commercial vehicle fleet.

The new vans will be supplied in AO’s green vinyl livery and used by the retailer’s two-person crews to deliver appliances to customers across the country. AO currently operates from 18 local depots, delivering to 98% of UK postcodes every day of the week.

“We’re thrilled to welcome these new vehicles to our fleet and continue our successful partnership with Fraikin,” AO Logistics managing director David Ashwell said.

“We currently have over 300,000 five-star reviews on Trustpilot which really is testament to the amazing drivers and engineers who go above and beyond delivering brilliantly for our customers every day.

“These new vehicles are our way of thanking them for their outstanding service over the last two years and will hopefully make life on the road even more comfortable as well as easier for them.”

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