A third of UK shoppers have had parcels go missing from outside their home

Almost a third of UK shoppers have had parcels go missing from their porch or ‘safe place’ according to a report from home security firm SimpliSafe.

The research reveals that amid the recent chaos of mail strikes and the rise in ecommerce deliveries, an unfortunate trend known as ‘Porch Pirates’ has emerged.

A term originally coined in the US and now becoming increasingly popular in the UK, it refers to the theft or parcels from porches and doorsteps.

With a third of consumers having had a parcel go missing, this could mean that up to 19,009,200 parcels have gone missing from porches and other safe places across the country.


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In addition, more men have reported parcels going missing than women, with over 30% of men having had a package disappear from their doorstep, compared to only a quarter of women.

Younger generations are also more likely to have a parcel go missing, with this happening to 38% of under 34s at least once. However, 79% of over 55s have never had a parcel go missing.

“The statistics from the survey are concerning, especially if around 19 million people could be a victim of parcel theft,” SimpliSafe UK general manager Jonathan Wall said.

“When it comes to compensation and reporting a missing parcel, Citizens Advice reported that one in three consumers who had an issue said they took no action as they didn’t think it’d make a difference.

“There are extra measures that could be taken to secure online deliveries. One potential solution is to use an outdoor camera or video doorbell, so you can keep an eye on what’s happening on your property 24/7 as well as deter would-be Porch Pirates away from your home, and it’ll also provide extra peace of mind.

“You could also avoid the problem altogether by getting your parcel delivered to a neighbour or to your workplace.”

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