One Stop introduces self-service check-outs and doubles its home delivery range

Convenience retailer One Stop has announced it is doubling its home delivery range with over 2,500 products now available online.

The new offering comes off the back of new software from Deliverect.

It allows One Stop to update their stock availability on their delivery partners platforms (Deliveroo, Uber Eats and Just Eat) at a greater speed, and with all of their online orders picked in store, this is a key tool to further improve their order accuracy.

The increased range will initially be rolled out to 600 company owned stores that offer home delivery.

“Deliverect will give stores a simplified process to manage multiple delivery partner services within their store. It allows us to manage more tasks centrally, helping to save time for our store colleagues and franchisees while improving the service we offer customers,” One Stop head of online Tim Josephs said.

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“Order picking will become more efficient, menu availability can be managed more effectively, and we can generate menus all in one place. Deliverect will also give us greater insight into each store, allowing us to continually improve our offer and individual store performance.”

The convenience retailer has also recently installed self-service checkouts in 58 of their company owned stores, with another 80 stores planned for early 2023, including some franchise stores.

When trialling the self-service technology, One Stop observed reduced queuing times and improved customer satisfaction.

The trial continues to offer customers a choice of how they would like to pay when shopping in store, with a colleague always available to help.



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