Yodel appoints new chief financial officer

Yodel has appointed a new chief financial officer to continue the trajectory of the business following a successful financial year.

Stuart Caldwell will succeed Ben Mitchell, who is taking on a new role with the delivery company as chief strategy and planning officer.

Stuart brings a wealth of experience to Yodel, having spent nearly 30 years working in finance, particularly in the retail and consumer finance space.

He joins from online retail group, Studio Retail Group, where he was Group chief financial officer and spent his earlier career in senior financial roles at Provident Financial after qualifying as a chartered accountant with Arthur Andersen.


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Yodel has experienced a substantial increase in parcel volumes throughout the last two years, and it has no signs of slowing down with the recent success of our Yodel Direct Service as a result of a spike in consumer-to-consumer parcel volumes,” Yodel chief executive Mike Hancox said.

“We are continuing to invest heavily in new technology, innovations, and colleagues to handle our increased demand.

“Stuart brings a wealth of experience to the role, whilst Ben will continue to drive business momentum under his new position as chief strategy and planning officer, reinforcing our commitment to invest in people that will help take the business to the next level.”

Caldwell added: “It is an exciting time to be joining the Yodel team, helping the business to maintain the momentum gained in recent years. I am hugely optimistic about Yodel’s future prospects, and I look forward to finding new opportunities to build the financial support the organisation needs.”

The announcement comes after Yodel had a busy peak period from November to December, with an overall increase in volumes of 17% compared to the same period in 2021.

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