Op-ed

The past year has been a huge challenge for the retail industry in the UK, with many retailers closing their doors due to ongoing lockdowns. Independent stores have been among…

As shopping has gone online, so too has shoplifting. Today’s supermarkets need to adapt and defend against these modern-day threats.

In the age of online shopping, shoplifting has gone digital

Fraud Riskified Supermarkets

May 6, 2021

The pandemic has forced shoppers to dramatically alter their behaviour. In no sector is this more obvious than in food shopping. Grocers have experienced huge demand for online shopping in…

Amazon Web Services' Head of Worldwide Retail Tom Litchford explains the different nuanced shopper behavioral changed bought on by COVID-19.

Keeping up with the customers: How retailers are adapting to new shopping behaviours

Amazon Web Services AWS Morrisons Nike Tom Litchford

April 20, 2021

Advanced Supply Chain Group

COVID-19 has upended customer preferences and behaviours, and these new habits will likely continue after the pandemic ends. As a result of this, retail success is now more closely aligned…

The agility demonstrated by retailers throughout the pandemic will be tested once again with the reopening of shops to consumers whose habits may have changed long term.

Multi-channel retailers can achieve perfect supply chain goals

Delivery Features Op-ed

April 14, 2021

Fluent Commerce Shopping Centres

Since the advent of e-commerce retailers have continued to adapt their supply chain strategies to meet the demands of selling in a wide range of environments. Product returns from impulse…

Get ready for the rise of the shopping centre-as-a-service model that is set to save the shopping centre model and reinvent the future of shopping.

The Art of Reinvention: Shopping Centres-as-a-Service

Op-ed

April 1, 2021

Deliveroo DoorDash Initial Public Offering IPO

The Covid-19 pandemic and resultant lockdowns has served to accelerate rapid changes to traditional shopping habits, leaving the shopping centre as we know it faltering and at risk of extinction.…

Deliveroo is set to begin using controversial facial recognition technology to ensure “every rider who works with Deliveroo… meets all the requirements to do so”.

Key takeaways from Deliveroo’s upcoming IPO: Is market dominance on the cards?

Delivery Features Op-ed

March 29, 2021

Britain’s Amazon-backed food delivery app, Deliveroo is set to launch an IPO on March 31st. In a growing market littered with well-backed rivals, can Deliveroo achieve market dominance by going…

Sainsbury’s is expanding its partnership with Uber Eats to 100 stores across the UK at it continues its heavy investment in rapid delivery.

What does Uber’s Supreme Court case spell for retailers?

Amazon Flex Deliveroo HMRC Supreme Court Uber Uber Eats

March 15, 2021

In February, the Supreme Court made a landmark ruling in a case concerning Uber, deciding its drivers should be classed as workers for the purposes of UK employment law. It…

China’s ongoing shopping festivals represent a huge opportunity for brands large and small throughout the year, not just Christmas.

Christmas no longer comes just once a year

China consumer Festival records Shopping

March 8, 2021

George Iddenden

Artificial Intelligence Delivery Features Op-ed

Everyone knows the biggest shopping frenzy on the planet takes place not in December but on November 11 each year, uniting hundreds of millions of Chinese consumers in a spending…

Segro, the UK’s largest listed property company, believes shopping habits have “changed irrevocably” during the pandemic.

Skyrocketing delivery costs are forcing retailers to accelerate change through AI

AI Artificial Intelligence Nvidia supply chain

February 16, 2021