Voice Archives - Latest Retail Technology News From Across The Globe

Amazon’s Alexa will now allow customers to provide answers to questions it doesn’t know via a crowdsourcing platform.

Amazon will now let anyone provide answers to questions Alexa doesn’t know

September 13, 2019

Amazon’s Alexa will now allow customers to provide answers to questions it doesn’t know via a new crowdsourcing platform. Alexa Answers, which was announced by the retail giant yesterday, will…

McDonald’s has acquired AI powered voice technology startup Apprente which seeks to enable “a human-level customer service experience” at automated kiosks.

McDonald’s acquires voice startup promising to offer “human-level customer service experience” at automated kiosks.

September 11, 2019

Ben Stevens

Voice

Apprente, Drive thru, Dynamic Yield, McDonald's, Voice

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McDonald’s has acquired AI powered voice technology startup Apprente which seeks to enable “a human-level customer service experience” at automated kiosks. Apprente, founded in 2017 in Silicon Valley, develops voice-based…

Retail chatbots are fast becoming preferable to real humans for the majority of shoppers, as both consumers and retailers ramp up their use of the AI-powered chat assistants.

Chatbots now preferable to humans

September 5, 2019

Ben Stevens

News, Voice

Capgemini, chat assistant, Chatbots, Voice

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Retail chatbots are fast becoming preferable to real humans for the majority of shoppers, as both consumers and retailers ramp up their use of the AI-powered chat assistants. Voice and…

Nike’s self-lacing shoes can now be controlled by Siri enabling customers to loosen and tighten their shoes with their voice.

Nike’s new self-lacing LED shoes to be controlled by Siri

September 3, 2019

Ben Stevens

News, Voice, Wearables

Adapt, Adapt Huaraches, Apple, FitAdapt, iPhone, Nike, Siri

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Nike’s self-lacing shoes can now be controlled by Siri enabling customers to loosen and tighten their shoes with their voice. The 2019 Adapt Huaraches are equipped with Nike’s futuristic FitAdapt…

Apple issues apology for allowing contractors to listen-in via Siri

August 29, 2019

Ava Szajna-Hopgood

Apps / Mobile, Artificial Intelligence, Cloud, Voice

apology, Apple, Google, Google Asistant, Siri

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Apple on Wednesday issued an apology to its Siri users after hiring contractors to listen in on some recordings. The tech giant reiterated an earlier pledge to stop keeping audio…

Amazon’s Echo smart speakers are still the most popular devices on the planet, but Chinese rival Baidu has now overtaken Google.

Baidu overtakes Google in smart home market with 3700% growth

August 28, 2019

Ben Stevens

Cloud, News, Voice

Amazon, Baidu, Google, Smart Home, Smart Speaker

No Comments

Amazon’s Echo smart speakers are still the most popular devices on the planet, but Chinese rival Baidu has now overtaken Google. The smart speaker market grew 55.4 per cent over…

Smart speakers “still too dumb for most consumers” according to new research

July 31, 2019

Ben Stevens

Voice

Amazon Alexa, David Jinks, Google Home, ParcelHero, Voice shopping

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Smart speakers are “still too dumb for most consumers” according to new research which states there is little chance of voice shopping reaching its predicted revenues of $40 billion by…

Google admits its workers can listen in on AI home devices

July 12, 2019

Ava Szajna-Hopgood

Companies, News, Voice

activated, Belgium, GDPR, Google, Google Assistant, speaker, Tim Verheyden, VRT, wake word

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Google has admitted that humans can access recordings made by its Google Assistant artificial intelligence system. The tech giant on Thursday said some of its Dutch language recordings were leaked,…

Amazon is being sued over claims it is recording children via Alexa without consent

June 14, 2019

Ben Stevens

News, Voice

Alexa, Amazon, Voice Assistant

No Comments

Amazon is being sued in two cases in the US over its Alexa voice assistant’s recording of young children’s voices. The retailer has been accused of recording children as young…

Amazon Pay VP says voice tech represents a “new era in commerce”

June 5, 2019

Ben Stevens

News, Voice

Alexa, Amazon, Echo, Smart Speaker, Voice

No Comments

Vice president of Amazon Pay Patrick Gauthier has hailed the potential of voice payments as a “new era in commerce”. Speaking to CNBC yesterday, Gauthier said that voice payment technology…

Voice

Amazon will now let anyone provide answers to questions Alexa doesn’t know

McDonald’s acquires voice startup promising to offer “human-level customer service experience” at automated kiosks.

Chatbots now preferable to humans

Nike’s new self-lacing LED shoes to be controlled by Siri

Apple issues apology for allowing contractors to listen-in via Siri

Baidu overtakes Google in smart home market with 3700% growth

Smart speakers “still too dumb for most consumers” according to new research

Amazon is being sued over claims it is recording children via Alexa without consent

Amazon Pay VP says voice tech represents a “new era in commerce”

From vending machines to Amazon Go: How self-serve is transforming retail

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