Is this the solution to the serial returns crisis?
“Serial returners” have quickly become the scourge of the retail industry, set to cost brands £5.6 b...
Ecommerce in China: 3 Trends to Watch in 2020
The expansion of online shopping into China's rural areas with the help of eCommerce as well as the...
Having trouble moving returned inventory in-store? Try online marketplaces
If you’re a retailer interested in taking the plunge into online marketplaces or you’re looking to u...
Simple, Mobile and Personal: Six predictions for retail in 2020
Change, they say, is the only constant and this is particularly true in retail. Although the prevail...
When traditional stores falter, how can retailers use tech to turn physical stores into genuine destinations?
Expectations are being reset with every visit, click, delivery and download. Today, the emphasis is...
Just un-do it: The risks of Nike cutting ties with Amazon
Nike announced last month that it would cease all sales through Amazon, ending a trial that began in...
Secret Shopper – YooxMirror’s custom digital avatar
YooxMirror is its AI-powered virtual mirror launched last year, offering customers the ability to ex...
Boom or Bust: Charged’s definitive guide to Black Friday 2019
Charged has collated all the predictions from the top echelons of industry analytics to bring you th...
Will Amazon Go change the way Brits pay for their shopping?
While it captivates us as the “store of tomorrow,” Amazon Go is not without its challenges. For one...
How British fashion retailers can optimize pricing to increase profit margin
Being a retailer in today’s Britain has become a tough job. You need to deal with Brexit-generated p...
Is podcasting the new Instagram for retailers?
As we enter "peak podcast", Charged explores how brands are using this new medium as a new form of m...
The Retail Drop Podcast: Episode 4 – Michael Rolph, CEO and Co-founder of Yoyo Wallet
Welcome back to The Retail Drop Podcast in partnership with Go Instore, which you can now download f...
Secret Shopper – NTWRK
NTWRK prides itself on its motto "Shop at the speed of culture" - while its core concept promises to...
Behind the scenes at Amazon’s robotic fulfilment centre
Though nearly 90 per cent of shoppers in the UK use Amazon and just under 40 per cent of all online...
Brexit: How innovative technologies can help retailers mitigate its impact
For British retailers, Brexit presents a number of challenges, whether the UK leaves with or without...
The Retail Drop Podcast: Episode 3 – Beth Horn, Head of Industry, Retail at Facebook
This week we spoke to Facebook's Beth Horn about all things omnichannel, and the role the social med...
Why technology is proving pivotal to successfully managing the changing high street
The emergence of personalised online retailers poses a new challenge to high-street retailers that a...
Fake reviews: A threat to consumers and businesses
The internet is inundated with fake reviews. TripAdvisor was the latest platform to come under fire...
How luxury British fashion can grow their international customer base
London Fashion Week played host to an array of luxury British fashion brands as they showcased their...
From vending machines to Amazon Go: How self-serve is transforming retail
Amazon Go may be getting a lot of hype, but the idea it’s founded on is a very old one. For decades...
The Retail Drop Podcast: Episode 2 – Martin Newman, Consumer Experience “Guru” and Consumer First Group Founder
Welcome to the latest episode of our new podcast in partnership with Go Instore exploring the role o...
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Amazon, Alibaba and Ebay told to tackle counterfeits as China-US trade deal looms
Amazon, Alibaba, Ebay and other ecommerce giants have been warned that the upcoming US – China trade...
Net-A-Porter partners with Netflix for ‘Next in Fashion’ show due to air this month
Net-A-Porter has partnered with Netflix for a new show in which fashion designers will compete again...
Asda testing 3D holograms and electronic shelving lables
Asda has rolled out 3D holograms, electronic shelf labels amid more than 20 different initiatives ai...
Boots’ owner Walgreens is training staff in virtual reality
Walgreens Boots Alliance is using Microsoft’s HoloLens 2 to train its staff in virtual reality to ha...