FeaturesNewsOp-ed Just un-do it: The risks of Nike cutting ties with Amazon Nike announced last month that it would cease all sales through Amazon, ending a trial that began in...
Artificial IntelligenceSecret Shopper Secret Shopper – YooxMirror’s custom digital avatar YooxMirror is its AI-powered virtual mirror launched last year, offering customers the ability to ex...
AnalysisFeaturesIndustryNews Boom or Bust: Charged’s definitive guide to Black Friday 2019 Charged has collated all the predictions from the top echelons of industry analytics to bring you th...
NewsOp-ed Will Amazon Go change the way Brits pay for their shopping? While it captivates us as the “store of tomorrow,” Amazon Go is not without its challenges. For one...
NewsOp-ed How British fashion retailers can optimize pricing to increase profit margin Being a retailer in today’s Britain has become a tough job. You need to deal with Brexit-generated p...
FeaturesNews Is podcasting the new Instagram for retailers? As we enter "peak podcast", Charged explores how brands are using this new medium as a new form of m...
FeaturesPaymentPodcast The Retail Drop Podcast: Episode 4 – Michael Rolph, CEO and Co-founder of Yoyo Wallet Welcome back to The Retail Drop Podcast in partnership with Go Instore, which you can now download f...
Apps / MobileFeaturesNewsSecret ShopperStreaming Secret Shopper – NTWRK NTWRK prides itself on its motto "Shop at the speed of culture" - while its core concept promises to...
FeaturesNews Behind the scenes at Amazon’s robotic fulfilment centre Though nearly 90 per cent of shoppers in the UK use Amazon and just under 40 per cent of all online...
FeaturesNewsOp-ed Brexit: How innovative technologies can help retailers mitigate its impact For British retailers, Brexit presents a number of challenges, whether the UK leaves with or without...
FeaturesNewsPodcast The Retail Drop Podcast: Episode 3 – Beth Horn, Head of Industry, Retail at Facebook This week we spoke to Facebook's Beth Horn about all things omnichannel, and the role the social med...
NewsOp-ed Why technology is proving pivotal to successfully managing the changing high street The emergence of personalised online retailers poses a new challenge to high-street retailers that a...
FeaturesNewsOp-ed Fake reviews: A threat to consumers and businesses The internet is inundated with fake reviews. TripAdvisor was the latest platform to come under fire...
FeaturesNewsOp-ed How luxury British fashion can grow their international customer base London Fashion Week played host to an array of luxury British fashion brands as they showcased their...
FeaturesNewsOp-ed From vending machines to Amazon Go: How self-serve is transforming retail Amazon Go may be getting a lot of hype, but the idea it’s founded on is a very old one. For decades...
FeaturesNewsPodcast The Retail Drop Podcast: Episode 2 – Martin Newman, Consumer Experience “Guru” and Consumer First Group Founder Welcome to the latest episode of our new podcast in partnership with Go Instore exploring the role o...
NewsOp-ed How technology is blurring the lines between the digital world and reality A vast majority of consumers prefer shopping online on their mobiles or tablets from the comfort of...
AutomationFeaturesOp-ed Amazon’s new delivery robots may be on the move, but don’t expect to see them in the UK any time soon Amazon Scout continues the eCommerce giant’s recent program launches to get goods quickly to custome...
FeaturesPodcast The Retail Drop Podcast: Episode 1 – Hugo Tapia, Head of Consumer Strategy and Planning at Hackett London Welcome to the first episode of our new podcast in partnership with Go Instore exploring the role of...
FeaturesOp-ed How important are online ratings and reviews to your business? Are online ratings and reviews important to your business? They should be, as the influence of onlin...
Op-ed Meet the Chatbot Product-Finders Revolutionising eCommerce One of the biggest challenges for online stores is communicating the right information to help peopl...
“Shocking” number of UK shoppers happy to buy fake goods UK consumers are willing to buy counterfeit designer goods in order to keep up with the latest fashi...
Smart toys at top of Christmas lists vulnerable to being hacked says Which? Smart toys at the top of this year’s Christmas list are vulnerable to being hacked and even exploite...
Amazon accounted for more than 30% of all UK online sales in 2019 Amazon accounted for a over 30 per cent of all ecommerce spend in the UK this year, more than three...
H&M rolls out bicycle delivery service H&M is set to start delivering orders via bicycle in over 30 cities in its latest push to establish...