Sweaty Betty and Nespresso customers can now collect online orders from John Lewis
Sweaty Betty and Nespresso customers can now choose to collect their online orders from their local John Lewis or Waitrose store.
Mask-detecting CCTV cameras can now prevent you entering a store without a mask
CCTV cameras using artificial intelligence to prevent shoppers not wearing masks from entering stores are being rolled out across the UK.
PayPal sparks anger after introducing £12 charge for “inactive” customers
PayPal has announced controversial new plans to charge customers and businesses “inactivity fees” if they don’t use their account for extended periods.
Alibaba makes major push into physical retail with $3.6bn acquisition of Sun Art
Alibaba has made a major push into bricks-and-mortar retail after acquiring a controlling stake in Chinese hypermarket giant Sun Art Retail.
Prime Day 2020 may have been first in event’s history not to see growth
Amazon Prime Day 2020 may not have been Amazon’s “biggest day ever” for the first time since the event launched in 2015.
Waitrose extends “hugely popular” Deliveroo trial to 24 more stores
Waitrose is expanding its “hugely popular” partnership with Deliveroo to cover 3.1 million UK households as it seeks to rapidly expand its online delivery capabilities.
Amazon Prime Day 2020 “record-breaking” for SMEs as 3rd party sales jump 60%
Amazon Prime Day 2020 was a “record-breaking event for small and medium businesses” as third-party seller sales grew more than Amazon’s own.
Asos could be hit hard by coming lockdown measures, experts warn
Asos could be hit hard by the second wave of coronavirus lockdowns in the UK, potentially seeing its monumental share price growth reverse, according to experts.
John Lewis to undergo £1bn digital restructure over next 5 years shifting focus online
John Lewis Partnership is set to undergo a major digital restructure and invest £1 billion into growing its online business to ensure it will “thrive for the next century, as it has the last”
Farfetch to trial new interactive live shopping platform
Farfetch is set to trial a new interactive live video shopping platform as it enters a new partnership with Bambuser.
Latest Feature
It is the first mile, not the last mile, where brands evolve to meet the shifting behaviours of their customers and (crucially) ensure the well-being of employees and consumer alike during the pandemic.
Latest Features
First Mile: Why fulfilling a brand promise begins in the warehouse
It is the first mile, not the last mile, where brands evolve to meet the shifting behaviours of thei...
Now is the time for retailers to tackle their addressing issues
One way in which one of the UK’s largest consumer delivery companies, Hermes, has been able to adapt...
10 Years of Instagram: from photography to shopping, how one of the world’s biggest social media apps has become an online mall
Even Instagram's founders could not have predicted at the time that their photo sharing site would b...
Secret Shopper – Aglet the “Pokémon Go for sneakerheads”
Described as the Pokémon Go app for sneakerheads, Aglet gives sneaker fans the closest experience th...