Urban Outfitters has reported a 25 per cent rise in sales thanks to the introduction of virtual customer experiences through its platform.

TikTok and Shopify have significantly expanded their partnership allowing UK sellers to engage with the platform’s 100 million users. Shopify, which now provides the ecommerce platform for 1.7 million retailers, has further expanded its tie-up with the social media giant after first partnering with...

Amazon has been using an app to keep delivery drivers under “constant surveillance” for a number of years, sparking yet more concerns over its employees’ privacy rights.

Lidl is launching a WhatsApp Customer Care messaging service offering rapid support for day-to-day queries “for on-the-go shoppers”.

Waitrose is set to roll out a new mobile app allowing it to assess the “emotional state” of animals at its suppliers.

Card Factory has launched a new mobile app as it pushes to expand its online offering while its stores remain shut across the UK.

Sainsbury’s has partnered with food technology platform Whisk allowing customers to instantly turn any recipe into a digital shopping list and have it delivered.  

Iceland is expanding its partnership with Uber Eats across London as it becomes the latest major supermarket to enlist the help of a third part delivery company.

Tesco’s Pay+ app which allows shoppers to pay with their phones and collect Clubcard points has surpassed £1 billion in payments.

Tesco is informing staff at some of its stores to turn off the NHS Track & Trace app to avoid false positives.