Currys PC World has hailed the success of its partnership with tech start-up Go Instore, which enables online customers to virtually enter physical stores. The technology retailer has reported increasing sales of its HP products, including an increased average order value, after a partnership betwee...

Co-op has introduced new high-tech fog cannons across its store network to help tackle retail theft and crime. The UK’s sixth largest grocer is set to begin trialling SmartWater fog cannons in its stores in Greater Manchester, London and South Wales. When a “determined offender” enters a protected l...

Zara is set to launch a trial of a new personalisation service which lets customers customise their denim purchases will different designs in-store. The world’s largest fashion retailer will launch trial pop-up booths in three stores in Amsterdam, Barcelona and Milan, in which shoppers can choose wo...

Luxury US department store Neiman Marcus is set to open its first store in Manhattan which it has packed full of high-tech “digital experiences”. The new three storey, 188,000sq ft store located in the US’ most expansive private real estate development Hudson Yard is due to open on Friday March 15....

JD.com has partnered with Fung Retailing Group to launch an AI-powered checkout able to recognise items within seconds without the need to scan their barcodes. The new self-service AI checkouts have been rolled out in two of Fung’s Circle K convenience store facias in Hong Kong. Customers can now ta...

Retail logistics solutions company Happy Returns has launched a self-service returns kiosk, allowing shoppers to return online purchases in store quickly and efficiently. The kiosks will utilise Happy Return’s reverse logistics infrastructure and software, but can be fully customised to incorporate...

Amazon is poised further ramp up its physical retail presence and open a range of own-brand physical grocery stores. According to anonymous sources speaking to the Wall Street Journal, the online behemoth is planning to launch a new range of grocery stores, separate from its organic grocery food cha...