New “hygienic interface” technology could drastically increase the number of safe interactions customers can have with self-service checkouts before they need cleaning.

Online delivery slot shortages have provided a significant boost for local shops that have begun listing products online in their droves.

Oxford Street is being forced to rethink its retail focus and shift its attention elsewhere in the wake of store closures and an ongoing online exodus.

Amazon is expanding the rollout of its biometric palm scanning system to more of its branded stores, allowing customers to pay with nothing but their hands.

Amazon has made another major push into physical grocery retail and has announced the launch of five new high-tech Amazon Fresh grocery stores across the US.

Nisa is trialling new inflatable barriers to ensure customers stick to social distancing guidelines when shopping in store.

Asda will become the first supermarket to offer vaccinations from inside its stores providing up to 250 jabs per day.

John Lewis has become the first UK retailer to suspend its click-and-collect service amid fears all non-essential retailers could follow.

NearSt, the Google-backed British retail technology start-up aimed at driving more people into physical shops, has raised a further £2 million in funding.

Retail trade union Usdaw has welcomed a new inquiry into the rise of violence and abuse towards retail workers. On Friday the union announced it had secured the necessary 100,000 signatures required to trigger a parliamentary debate. The petition calls for better protection for shopworkers, and was...