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Alibaba has demoted its ecommerce chief Jiang Fan, once regarded as a favourite to become chief executive, following reports of “improper behaviour”.

Alibaba offers artificial intelligence technology to medial professionals fighting virus

March 19, 2020

Alibaba is offering up its cloud based artificial intelligence technology to medical personnel around the world to help fight COVID-19. Anti-coronavirus solutions have been put together from Alibaba Cloud’s experts,…

The coronavirus crisis may have irrevocably changed the retail industry in China and the way brands and retailers engage consumers.

Ecommerce, AI and robotics will see greater retail use in China even after coronavirus has subsided

Artificial Intelligence Ecommerce Industry News

AI Artificial Intelligence China Coronavirus ecommerce Robotics

March 4, 2020

Ben Stevens

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Online shopping, artificial intelligence and robotics are all set to see significant boosts in China’s retail industry thanks to the coronavirus outbreak. Chinas retail sector has taken a drastic hit…

Amazon is testing the first commercial “neural-network based” chatbot able to produce completely original and natural sounding language.

Amazon is developing “neural-network based” chatbots able to produce entirely original dialogue

Artificial Intelligence News

AI Amazon Artificial Intelligence Chatbot Neural Network

February 27, 2020

Ben Stevens

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Amazon is testing the first commercial “neural-network based” chatbot able to produce completely original and natural sounding language. The retailer is developing two separate neural-network chatbots, one consumer-facing chatbot to…

New 3D body scanning platform creates personal avatar for customers from two photos

Artificial Intelligence Augmented Reality Ecommerce

3D AI avatar customer avatar e-commerce ecommerce fashion Ferdinand Metzler fitting room meepl returns virtual reality changing room

November 22, 2019

Ava Szajna-Hopgood

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A new 3D body scanning solution can build a personal avatar for customers from just two smartphone photographs. Launched this week, meepl has been developed by engineering graduated at prestigious…

Mike Lowndes from Gartner explained his top 5 predictions for modern commerce

Top 5 emerging trends in Modern Commerce, according to the experts

Artificial Intelligence Augmented Reality Cloud Ecommerce Industry News

AI API Artificial Intelligence DXP Gartner Mike Lowndes Modern Commerce Day

November 7, 2019

Ben Stevens

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Modern commerce will be defined by cloud-based flexible digital platforms, according to Gartner’s senior digital analyst Mike Lowndes. Speaking at Commercetool’s annual Modern Commerce Day in Amsterdam this morning, Lowndes…

YOOXMIRROR, it was the first AI-powered virtual styling suite allowing shoppers to express their style and explore the very best of the YOOX fashion in a personalized, interactive and engaging way.

Yoox app now lets you dress a virtual avatar of yourself

Apps / Mobile Augmented Reality News

AI App Augmented Reality Daisy Net-A-Poter YOOX YooxMirror

November 5, 2019

Ben Stevens

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Yoox has introduced a new feature to its AI-powered virtual mirror app allowing customers to upload selfies to create their own personalised digital avatar. YooxMirror was launched last year, offering…

Sobeys has become the first major retailer to roll out AI-powered Smart Carts which will recognise any items placed in them and charge to customer automatically.

AI-powered “Smart Cart” secures deal with Canadian giant Sobeys

Artificial Intelligence Automation

AI Amazon Go Caper Smart Cart Sobeys

October 24, 2019

Ben Stevens

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Sobeys has become the first major retailer to roll out AI-powered Smart Carts which will recognise any items placed in them and charge to customer automatically. Caper’s Smart Carts use…

In-store automation has become a major competitive advantage for retailers promising to attract online shoppers back to the high street.

500,000 UK retail jobs to be replaced by robots by 2024

Automation News

AI Automation KPMG Retail Robots

October 24, 2019

Ben Stevens

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Robots are set to replace more than half a million retail jobs in the UK over the next five years as retailer increasingly look to automation to improve efficiency. Automation…

Zalando has launched a new re-sale clothing platform in a bid to “bring pre-owned to the mainstream consumer” in Europe.

Zalando trialling AI-powered 3D sizing tech to reduce returns

Artificial Intelligence Ecommerce

3D scanning AI returns sizing Stacy Carr Zalando

September 9, 2019

Ben Stevens

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Zalando is trialling AI-powered 3D scanning technology to accurately measure the size of its items and reduce return rates. Returns have become an increasingly costly problem for Zalando especially in…

Hammerson has launched a new Crowd Checker feature so “nervous” shoppers can check when the safest times to shop are.

Hammerson is using AI to monitor customer behaviour in its shopping centres

Artificial Intelligence

AI Artificial Intelligence Deep North Hammerson Westquay

July 29, 2019

Ben Stevens

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Hammerson is using artificial intelligence (AI) to monitor customer behaviour in its shopping centres and help it “better quantify the true value of physical space”. Amid its half-year results this…

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London Fashion Week: How IBM is supporting the British Fashion Council and the ‘Next-Generation’ of Retail

22/09/2020 1:31 PM

IBM is supporting the BFC by optimising the digital London Fashion Week experience, enabling designers to showcase their stories through multimedia content and ensuring an engaging user experience for the global fashion audience.

We are currently living in an altered world. COVID-19 has shown the fragility of businesses across all industries, but particularly in the fashion and retail sector. Whilst many companies had…

AI

Alibaba offers artificial intelligence technology to medial professionals fighting virus

Ecommerce, AI and robotics will see greater retail use in China even after coronavirus has subsided

Amazon is developing “neural-network based” chatbots able to produce entirely original dialogue

New 3D body scanning platform creates personal avatar for customers from two photos

Top 5 emerging trends in Modern Commerce, according to the experts

Yoox app now lets you dress a virtual avatar of yourself

AI-powered “Smart Cart” secures deal with Canadian giant Sobeys

500,000 UK retail jobs to be replaced by robots by 2024

Zalando trialling AI-powered 3D sizing tech to reduce returns

Hammerson is using AI to monitor customer behaviour in its shopping centres

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London Fashion Week: How IBM is supporting the British Fashion Council and the ‘Next-Generation’ of Retail

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