Brightpearl

Amazon’s top reviewers are thought to be making tens of thousands of pounds from offering 5-star reviews in exchange for free products.

Bad reviews costing online retailers £125k a year to rectify

July 15, 2020

Negative online reviews are costing British retailers an average of £125,000 every year to rectify as consumers become increasingly sensitive to user reviews. According to new research from Brightpearl, more…

How important are online ratings and reviews to your business?

Features Op-ed

Brightpearl customer reviews

July 29, 2019

Derek O’Carroll

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Are online ratings and reviews important to your business? They should be, as the influence of online product reviews on consumers continues to grow. Recently, Brightpearl.com conducted a survey of…

A third of UK shoppers have left a negative online review

Ecommerce News

Brightpearl Derek O'Carroll online reviews

June 14, 2019

Ben Stevens

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Nearly one third of UK shoppers have reportedly left negative online reviews as Britons start “exercising their right to have a moan when they receive sub-par service”. According new research…

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Bad reviews costing online retailers £125k a year to rectify

How important are online ratings and reviews to your business?

A third of UK shoppers have left a negative online review

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Brightpearl

Bad reviews costing online retailers £125k a year to rectify

How important are online ratings and reviews to your business?

A third of UK shoppers have left a negative online review

Social

SUBSCRIBE TO OUR NEWSLETTER

Latest Feature

Disruption in a Box: Why Emma Mattress is thriving in a struggling sector

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The Company

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