lockdown

Online delivery slot shortages have provided a significant boost for local shops that have begun listing products online in their droves.

Online delivery shortages drove “dramatic growth” for local stores last year

February 17, 2021

Online delivery slot shortages have provided a significant boost for local shops that have begun listing products online in their droves. According to new data from NearSt, 6.3 million shoppers…

The former Marks & Spencer chief executive told BBC radio: “Businesses are not designed to stop and start, you just cannot do that”.

Ocado chairman Stuart Rose warns retailers must stay open for good after this lockdown

Industry

lockdown Marks & Spencer Ocado Stuart Rose

February 17, 2021

Ben Stevens

No Comments

Ocado’s chairman and retail veteran Stuart Rose has warned that retail must remain open for good when the UK emerges from its current lockdown. The former Marks & Spencer chief…

Unreturned items with a total value exceeding £2 billion have built up across the UK as shoppers are “struggling to return goods during the current restrictions and lockdown”.

Lockdown fuelling £2.4 billion returns crisis

Delivery / Supply Chain Ecommerce

InPost lockdown returns

February 10, 2021

Ben Stevens

No Comments

Unreturned items with a total value exceeding £2 billion have built up across the UK as shoppers are “struggling to return goods during the current restrictions and lockdown”. UK shoppers…

Iceland has reached out to 150,000 vulnerable shoppers to offer them priority delivery slots as the UK settles into its third national lockdown.

Iceland contacts 150,000 vulnerable customers to offer priority delivery slots “on an ongoing basis”

Delivery / Supply Chain

Iceland lockdown vulnerable

January 13, 2021

Ben Stevens

Iceland has reached out to 150,000 vulnerable shoppers to offer them priority delivery slots as the UK settles into its third national lockdown. The supermarket’s managing director Richard Walker announced…

Online purchases now account for up to 70% of John Lewis sales

Ecommerce

2020 consumer Coronavirus Deliveries John Lewis lockdown online report Shop Live Look

December 22, 2020

Ava Szajna-Hopgood

Purchases made online accounted for up to 70 per cent of sales at John Lewis this year, as the retailer reported back on its Shop, Live, Look consumer report for…

Online sales skyrocketed 61 per cent in the first week of November suggesting it “is well on track to be a record-breaking month”.

November set to be “record-breaking” month for online sales

Ecommerce Industry

Black Friday IMRG lockdown Online retail sales

November 18, 2020

Ben Stevens

No Comments

Online retail sales skyrocketed 61 per cent in the first week of November suggesting it “is well on track to be a record-breaking month”. According to the latest figures from…

Half of British shoppers experienced delivery issues during lockdown

Delivery / Supply Chain Ecommerce

Citizens Advice Coronavirus courier crimewave Delivery ecommerce essential issue lockdown online supply chain

November 16, 2020

Ava Szajna-Hopgood

New research by Citizens Advice finds 47 per cent of adults in Britain had issues with parcel delivery since the first lockdown in March. The report found complaints about parcel…

Charged’s Top 5 Stories of the Week – John Lewis’ virtual Christmas tree and Ocado’s patent woes grow

Video

John Lewis lockdown Lush Ocado PS5 Sony Virtual Christmas Tree

November 6, 2020

Ben Stevens

No Comments

You can read all these stories below: Lush to offer same-day delivery through lockdown via Stuart partnership Lockdown 2.0 to cost UK retailers £2bn a week Ocado says patent infringement…

Ikea has launched a range of contactless click & collect and online delivery services as it shrugs off the second national lockdown in the UK.

Ikea launches raft of contactless click & collect services as it shrugs off second lockdown

Delivery / Supply Chain Ecommerce

click & Collect Delivery DPD Ikea Inter Ikea lockdown

November 6, 2020

Ben Stevens

No Comments

Ikea has launched a range of contactless click & collect and online delivery services as it shrugs off the second national lockdown in the UK. Despite being forced to close…

Lockdown 2.0 to cost UK retailers £2bn a week

Industry

Argos BRC British Retail Consortium Game lockdown Smyths

November 5, 2020

Ben Stevens

No Comments

Retailers are set to lose as a whopping £8 billion over the next month as the UK enters its second national lockdown. Non-essential retailers will have to close their doors…

lockdown

Online delivery shortages drove “dramatic growth” for local stores last year

Ocado chairman Stuart Rose warns retailers must stay open for good after this lockdown

Lockdown fuelling £2.4 billion returns crisis

Iceland contacts 150,000 vulnerable customers to offer priority delivery slots “on an ongoing basis”

Online purchases now account for up to 70% of John Lewis sales

November set to be “record-breaking” month for online sales

Half of British shoppers experienced delivery issues during lockdown

Charged’s Top 5 Stories of the Week – John Lewis’ virtual Christmas tree and Ocado’s patent woes grow

Ikea launches raft of contactless click & collect services as it shrugs off second lockdown

Lockdown 2.0 to cost UK retailers £2bn a week

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