Online Delivery

Ocado has begun slowly accepting new customers again for the first time since March when it was forced to prevent anyone new signing up. The online grocer announced on March…

Online grocery has now become consistently profitable for the UK’s largest supermarkets for the first time in almost 20 years.

Tesco is making major changes to its online delivery fees sparking outrage on social media

Charges click & Collect Online Delivery Tesco

July 23, 2020

Delivery / Supply Chain Ecommerce

Tesco is making major changes to its online delivery charges by scrapping its peak time system sparking a major backlash from customers. Tesco will now charge £4.50 or £5.50 for…

Waitrose & Partners says that a quarter of the shoppers who purchased groceries online with it did so for the first time ever this year.

Waitrose dramatically ramping up London online delivery operations creating 800 jobs

John Lewis London Online Delivery Waitrose

June 30, 2020

Delivery / Supply Chain Ecommerce

Waitrose is creating 800 jobs by opening a third London fulfilment centre to meet skyrocketing demand for online deliveries in the capital. Waitrose.com has announced plans to open a new…

Aldi is rolling out a £1.3 billion digitalisation initiative across its vast international store estate as it continues to push into the online grocery space.

Aldi and Lidl to continue push into online delivery

Aldi Deliveroo Kantar Lidl Nielsen Online Delivery Shipt

June 19, 2020

Aldi and Lidl are preparing to push further into online grocery delivery after losing out to more digitally focused supermarkets during lockdown. The pair of German discounters have until now…

Asda is set to expand its in-store vaccination programme after becoming the first supermarket in the UK to begin administering the jabs this week.

Asda to give online delivery priority pass to 3500 care homes and donate 250,000 face masks

Asda Care homes Face masks Online Delivery

May 4, 2020

Asda is giving 3500 care homes priority access to its online shopping service and donating 250,000 medical grade face masks “to help them keep their residents and workers safe”. This…

Online grocery sales have grown 121 per cent since last year hitting the highest levels on record in January.

Vulnerable shoppers struggling to get delivery slots will now be redirected to local volunteer food hubs

DEFRA food hubs government Online Delivery Supermarkets UK volunteer

April 27, 2020

Vulnerable and elderly shoppers struggling to secure online grocery delivery slots will now be redirected to local volunteer shopping groups amid new government measures. All UK supermarkets will soon post…

UK supermarkets to add 300,000 more delivery slots but it will “still not be enough to meet demand”

Coronavirus delivery slots George Eustice Online Delivery Supermarkets

April 27, 2020

Supermarkets across the UK will add an extra 300,000 delivery slots in the coming weeks, but this will “still not be enough to meet demand”. Environment secretary George Eustice told…

Ocado has become the first UK grocer to warn customers of an increase in missing items and substitutions thanks to “staff absences across the supply chain”.

Ocado accused of hiking nearly 1000 prices and cutting 11,000 promotions during crisis

Delivery Ocado Online Delivery Price rises Twitter

April 23, 2020

Ocado has been accused of raising the prices of nearly 1000 products during the COVID-19 crisis as it continues to face a backlash from customers on social media. According to…

Tesco imposes 80-item limit on online orders

instore Online Delivery self-isolation Tesco

March 27, 2020