online

Primark has announced plans to invest heavily in “a new digital platform” leading to speculation it could finally be considering an ecommerce launch. This morning Primark’s owner Associated British Foods…

Online luxury retail sales skyrocketed 50 per cent over the first half of 2021 as it became the fastest growing sector thanks to a “growing digitally native middle class”.

Online luxury sales driving post-pandemic recovery according to new data

ecommerce eShopWorld ESW Luxury online

September 10, 2021

Online luxury retail sales skyrocketed 50 per cent over the first half of 2021 as it became the fastest growing sector thanks to a “growing digitally native middle class”. Luxury…

Online retail sales dropped by a further 9.3 per cent in August marking the fourth consecutive months of decline.

Online retail sales drop for 4th month in a row as supply issues bite

Capgemini IMRG online retail sales

September 9, 2021

Online retail sales dropped by a further 9.3 per cent in August marking the fourth consecutive months of decline. While the UK’s ecommerce sales decline slowed slightly from July’s fall…

Sports Direct, JD Sports and Carphone Warehouse named and shamed for worst online customer service

customer service online Which?

August 20, 2021

JD Sports, Sports Direct, Carphone Warehouse and Homebase have all been named and shamed for having the worst online customer service in the UK. According to a new survey of…

Online retail prices jumped 2.3 per cent in June marking a sharp reversal of years of consistent deflation which is expected to continue.

Ecommerce inflation could be “permanent” as online prices increase for first time in years

ecommerce Inflation online price

July 30, 2021

Online retail prices jumped 2.3 per cent in June marking a sharp reversal of years of consistent deflation which is expected to continue. According to new figures from Adobe, between…

Online retail spend in the UK is back on the rise despite lockdown restrictions being lifted as the surge in delta variant cases deters shoppers from the high street.

‘Pingdemic’ and delta variant surge drives shoppers back online

Barclays Delta variant ecommerce online pingdemic

July 27, 2021

ABF Associated British Foods online Primark

Online retail spend in the UK is back on the rise despite lockdown restrictions being lifted as the surge in delta variant cases deters shoppers from the high street. Online…

Primark to launch brand new website allowing shoppers to check in-store stock levels

Ecommerce

July 5, 2021

Primark has announced plans to launch a brand-new website enabling shoppers to browse its full range of goods and check stock levels in store. The fast-fashion giant announced the plans…

First lockdown saw 16,000 commence businesses created

75% of retail decision makers admit seismic shift towards ecommerce

digital commerce ecommerce JP Morgan online

June 9, 2021

The pandemic has driven a dramatic shift in strategy for retailers towards digital commerce and investment in new technologies. According to new research commissioned by JP Morgan and FreedomPay, which…

Asda and Sainsbury’s online grocery customers are routinely receiving food that is already out of date or must be eaten on the day of delivery.

Asda and Sainsbury’s online customers receiving gone off food in deliveries

Delivery Ecommerce

Asda Delivery grocery online Sainsbury's Which?

May 19, 2021