online

Delivery ecommerce grocery delivery high street online pandemic research Retail Shopping experience

November 29, 2021

Isabel Cameron

Ecommerce Mobile & Apps News Payment Social Media

Almost 9 in 10 retail customers felt the shopping experience vastly improved over the course of the pandemic, according to new research from analytics leader SAS. This sentiment coincides with…

Majority of British shoppers will do all Christmas shopping online

BNPL buy now pay later Christmas ecommerce Generation Pay online payment methods social media

November 25, 2021

Jacqui Parr

Apparel clothing ecommerce European market online research Retail

Almost two thirds of British consumers plan to do all their Christmas shopping online this year, despite the reopening of high streets and shopping centres. The Generation Pay research revealed…

UK clothing retailers will next year become the first in Europe to see the majority of sales take place online, according to a new report by Retail Economics.

UK online clothing sales predicted to overtake high street sales in 2022

Industry

November 3, 2021

Isabel Cameron

UK clothing retailers will next year become the first in Europe to see the majority of sales take place online, according to a new report by Retail Economics. The Future…

Primark’s scramble to retain customers with sustainability initiatives is likely to fail as its reluctance to adapt to the digital revolution could “be a step towards the end for Primark”.

Primark reluctance to move online could spell “step towards the end” as it becomes FTSE100’s worst performer

Companies Ecommerce

Emarsys online Primark

September 15, 2021

Hargreaves Lansdown online ParcelHero Primark

Primark’s scramble to retain customers with sustainability initiatives is likely to fail as its reluctance to adapt to the digital revolution could “be a step towards the end for Primark”.…

Primark has announced plans to invest heavily in “a new digital platform” leading to speculation it could finally be considering an ecommerce launch.

Primark drops “big hint online sales will be part of its future” as it announces digital investment

Ecommerce

September 13, 2021

Primark has announced plans to invest heavily in “a new digital platform” leading to speculation it could finally be considering an ecommerce launch. This morning Primark’s owner Associated British Foods…

Online luxury retail sales skyrocketed 50 per cent over the first half of 2021 as it became the fastest growing sector thanks to a “growing digitally native middle class”.

Online luxury sales driving post-pandemic recovery according to new data

ecommerce eShopWorld ESW Luxury online

September 10, 2021

Online luxury retail sales skyrocketed 50 per cent over the first half of 2021 as it became the fastest growing sector thanks to a “growing digitally native middle class”. Luxury…

Online retail sales dropped by a further 9.3 per cent in August marking the fourth consecutive months of decline.

Online retail sales drop for 4th month in a row as supply issues bite

Capgemini IMRG online retail sales

September 9, 2021

Online retail sales dropped by a further 9.3 per cent in August marking the fourth consecutive months of decline. While the UK’s ecommerce sales decline slowed slightly from July’s fall…

Sports Direct, JD Sports and Carphone Warehouse named and shamed for worst online customer service

customer service online Which?

August 20, 2021

JD Sports, Sports Direct, Carphone Warehouse and Homebase have all been named and shamed for having the worst online customer service in the UK. According to a new survey of…

Online retail prices jumped 2.3 per cent in June marking a sharp reversal of years of consistent deflation which is expected to continue.

Ecommerce inflation could be “permanent” as online prices increase for first time in years

ecommerce Inflation online price

July 30, 2021