Retail

Clarks Metaverse Retail Roblox

Online shopping returns cost consumers a total of £2.2 billion on delivery and returns fees in January 2020 alone, with one in every three orders being returned. While many ecommerce…

Clarks enters metaverse with Roblox tie up

Companies News

May 16, 2022

Adidas Crocs direct to consumer Levi's Nike Retail Retail models Revolution Beauty Under Armour

Clarks has announced it has entered the metaverse, tying up with online gaming platform Roblox to do so. The partnership involves a unique Roblox stadium designed for fans to connect,…

The DTC decision: 5 brands that have switched to a direct-to-consumer model

Analysis Features

May 11, 2022

Asda credit card Credit card lender Digital reward credit card grocery Jaja Retail Visa

Sportswear behemoth Nike began its switch to a more DTC model at the beginning of last year, following in the footsteps of rivals Adidas and Under Armour. However, the move…

Asda partners with Jaja to launch digital reward credit card

Fintech News Payment

May 11, 2022

ecommerce fashion Fast Fashion Online returns Retail Zara

Asda has signed a deal with Jaja, in conjunction with Visa, to provide digital, reward-led credit cards to its 18 million customers across the UK. The new credit card, to…

Zara to begin charging for online returns

Delivery Ecommerce News

May 11, 2022

Click-and-collect Co-op Co-op Food grocery Retail Window hatch

Zara has started charging customers to return products they have purchased online. Since the beginning of May, Zara customers have been charged £1.95 to return items, with the fee deducted…

Co-op tests window hatch to speed up click-and-collect

Instore News

May 11, 2022

Delivery Retail returns sustainability UN Fashion Charter

Co-op is planning to reduce queues and make click-and-collect more convenient by trialling a dedicated external service hatch. The plans are designed to enable time-pressed shoppers to pick up orders…

UK’s top retailers failing to offer sustainable delivery and returns

News Sustainability

May 10, 2022

Major UK retailers are failing when it comes to offering basic sustainable options for customers in the delivery process, according to a new report from parcelLab. The research reveals that…

Made.com acquires Trouva to expand reach and choice

Companies News

Made.com Retail Trouva

May 9, 2022

fashion FatFace Mark Wright Retail

Made.com has announced the acquisition of Trouva in order to expand choice and reach. The online homeware retailer has not yet confirmed the terms of the deal. Trouva, which was…

FatFace names Mark Wright as new chief operating officer

Companies News

May 6, 2022