returns Archives - Latest Retail Technology News From Across The Globe

Online retailers face £2.6 billion in returns over the vital holiday shopping season, as retailers are warned to prepare for “key spikes” in returns volumes.

£2.6bn “returns explosion” to hit online retailers this holiday season

November 25, 2019

Delivery / Supply Chain, Ecommerce, News

Online retailers face £2.6 billion in returns over the vital holiday shopping season, as retailers are warned to prepare for “key spikes” in returns volumes. Returns are set to grow…

New 3D body scanning platform creates personal avatar for customers from two photos

November 22, 2019

Ava Szajna-Hopgood

Artificial Intelligence, Augmented Reality, Ecommerce

3D, AI, avatar, customer avatar, e-commerce, ecommerce, fashion, Ferdinand Metzler, fitting room, meepl, returns, virtual reality changing room

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A new 3D body scanning solution can build a personal avatar for customers from just two smartphone photographs. Launched this week, meepl has been developed by engineering graduated at prestigious…

Zalando has “strongly” objected to allegations it is employing ‘Stasi’ style techniques by ranking its employees and asking them to give feedback on each other.

Zalando trialling AI-powered 3D sizing tech to reduce returns

September 9, 2019

Ben Stevens

Artificial Intelligence, Ecommerce

3D scanning, AI, returns, sizing, Stacy Carr, Zalando

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Zalando is trialling AI-powered 3D scanning technology to accurately measure the size of its items and reduce return rates. Returns have become an increasingly costly problem for Zalando especially in…

Waitrose has abruptly scrapped a partnership which was meant to triple the size of its ecommerce business after just four months.

Waitrose delivery drivers will now accept John Lewis returns

June 18, 2019

Ben Stevens

Delivery / Supply Chain, Ecommerce, News

Delivery Drivers, John Lewis, returns, Waitrose

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Waitrose delivery drivers will now accept customer returns to its stablemate John Lewis, as the department store seeks to increase efficiency. Yesterday the pair announced the new service, which will…

Retailers are using tech to fight serial returners

May 15, 2019

Ben Stevens

Industry, News

Anita Liu Harvey, Barclaycard, returns

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Retailers are fighting back against serial returners as a growing number say they are set to introduce measures to penalise or even ban those suspected of flouting returns rules. According…

Boots owner offers delivery pickup and return service at 8000 locations

April 18, 2019

Ben Stevens

Delivery / Supply Chain, News

Alex Gourlay, Boots, Levi's, LVMH, Narvar, pickup, returns, Sephora, Urban Outfitters, Walgreens, Walgreens Boots Alliance

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Boots owner Walgreens Boots Alliance has partnered with Narvar to offer pickup and returns services for any participating online retailer at over 8000 locations. Walgreens will now offer Narvar Concierge,…

“Wardrobing” is costing UK retailers £1.5 billion a year in lost sales as a growing number of Brits order clothes with no intention of keeping them.

Asos alters returns policy to crack down on “serial returners”

April 4, 2019

Ben Stevens

Delivery / Supply Chain, News, Security

Asos, Facebook, Instagram, returns

No Comments

Asos has made some major changes to its returns policy in an effort to crack down on “serial returners” dogging the online fashion retail market. Yesterday Asos sent an email…

returns

£2.6bn “returns explosion” to hit online retailers this holiday season

New 3D body scanning platform creates personal avatar for customers from two photos

Zalando trialling AI-powered 3D sizing tech to reduce returns

Waitrose delivery drivers will now accept John Lewis returns

Retailers are using tech to fight serial returners

Boots owner offers delivery pickup and return service at 8000 locations

Asos alters returns policy to crack down on “serial returners”

Just un-do it: The risks of Nike cutting ties with Amazon

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