returns
Free returns could be on the way out as consumers prepared to pay
One in four consumers are willing to pay return fees, according to Sendcloud.
Major retailers like H&M and Zara have started charging customers for returns, and as a result one…
Read MoreParcelHero: £1.5bn of Christmas orders were returned while thousands of gifts missed
According to ParcelHero, £1.5 billion of Christmas orders have been returned as delivery disruption meant that thousands of gifts were missed.
‘Takeback Tuesday’ returns increased by 25% yesterday compared to…
Read MoreConsumers hit with unexpected fees when returning Christmas gifts
Consumers returning Christmas presents are facing unexpected costs, after several retailers have started charging fees for sending items back, according to a report from The Telegraph.
Retailers including The Hut…
Read MoreOnline returns soar in November
Online returns have hit a new heights as the number of items being sent back hit 26.6% in November.
The figure is likely to contribute to a record year of…
Read More69% of UK men ‘can’t be bothered’ to return clothes bought online
Some 69% of UK men ‘can’t be bothered’ to return ill-fitting clothing or items they simply don’t want, which they’ve bought online, according to a new report by custom-fit menswear…
Read MoreClick & Collect economy soars amid rise in hybrid shopping
The click & collect industry will be worth $42.4 billion in 2022, which makes up 8.4% UK of the UK’s total retail spend, according to new data from Barclaycard.
Its…
Read MoreBritish Fashion Council commissions report to tackle increasing ecommerce returns
The British Fashion Council (BFC) has commissioned global strategists Roland Berger, in partnership with DHL, to conduct a report to help tackle the problem of increasing ecommerce returns in fashion.…
Read MoreBoohoo records first ever sales drop in UK amid inflation concerns
Boohoo has recorded the first UK sales decline in its history as it continues to grapple with supply chain disruption, intense competition and shifting post-pandemic consumer trends.
The fast fashion…
Read MoreAsos sends out profit warning as inflation starts to pinch
Asos has sent out a profit warning as the fashion industry starts to feel the pinch of inflation.
The online fashion retailer lowered its forecasts for the year, with sales…
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