Voice

Apprente Drive thru Dynamic Yield McDonald's Voice

The UK has reached ‘mass adoption’ of smart speakers with nearly a quarter of all households containing a voice-activated device representing a “powerful tool for brands”. According to new research…

McDonald’s has acquired AI powered voice technology startup Apprente which seeks to enable “a human-level customer service experience” at automated kiosks.

McDonald’s acquires voice startup promising to offer “human-level customer service experience” at automated kiosks.

Voice

September 11, 2019

McDonald’s has acquired AI powered voice technology startup Apprente which seeks to enable “a human-level customer service experience” at automated kiosks. Apprente, founded in 2017 in Silicon Valley, develops voice-based…

Amazon is testing the first commercial “neural-network based” chatbot able to produce completely original and natural sounding language.

Chatbots now preferable to humans

Capgemini chat assistant Chatbots Voice

September 5, 2019

Retail chatbots are fast becoming preferable to real humans for the majority of shoppers, as both consumers and retailers ramp up their use of the AI-powered chat assistants. Voice and…

Reebok is offering limited edition trainers exclusively through Amazon or Google’s voice assistants as part of an interactive marketing campaign.

Reebok launches landmark voice-powered competition with Cardi B

Marketing

#SportTheUnexpected Amazon Cardi B Club C Google Nails Reebok Swarovski Voice

August 28, 2019

Reebok is offering limited edition trainers exclusively through Amazon or Google’s voice assistants as part of an interactive marketing campaign. Cardi B’s limited-edition signature Reebok Club Cs are being given…

Amazon Pay VP says voice tech represents a “new era in commerce”

Alexa Amazon Echo Smart Speaker Voice

June 5, 2019

Vice president of Amazon Pay Patrick Gauthier has hailed the potential of voice payments as a “new era in commerce”. Speaking to CNBC yesterday, Gauthier said that voice payment technology…

Amazon introduces major new privacy features for Alexa amid growing criticism

Alexa Amazon Echo Show Voice

May 30, 2019

Artificial Intelligence Voice Wearables

Amazon has introduced new features to its Alexa voice software which will allow users to delete recordings of their voice. According to Bloomberg, the retail giant has introduced a new…

UN finds Siri and Alexa reinforce sexist stereotypes

Alexa Apple assistant Cortana Google Microsoft Siri Voice

May 23, 2019

Ava Szajna-Hopgood

A UN report released by UNESCO this week raised concerns that activated digital assistants including Siri and Alexa reinforce sexist stereotypes. According to the culture and science organisation, female-voiced assistants…

You can now buy Walmart groceries with your Google Home Hub

Google Google Assistant Home Hub Voice Walmart

April 2, 2019