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Six in 10 Gen Z shoppers will do their Black Friday and Christmas shopping on alternative platforms including TikTok, Pinterest and Alexa, according to research by Brightpearl.

Shoppers to pick TikTok and Pinterest to make their Black Friday purchases

October 18, 2021

Six in 10 Gen Z shoppers will do their Black Friday and Christmas shopping on alternative platforms including TikTok, Pinterest and Alexa, according to research by Brightpearl. Shoppers have changed…

Facebook's biggest outage since 2009 has cost retailers all around the globe "thousands" in sales.

Facebook outage cost retailers “thousands” in sales

Mobile & Apps News Social Media

Facebook Instagram Whatsapp

October 5, 2021

George Iddenden

1

Facebook’s biggest outage since 2009 has cost retailers all around the globe “thousands” in sales. The site, alongside its sister apps WhatsApp and Instagram were inaccessible for more than six…

WhatsApp has launched a range of updates for its shopping features in the UK as it seeks to capitalise on the pandemic-driven ecommerce boom.

WhatsApp trials business directory in-app

September 16, 2021

Whatsapp is trialling a yellow-pages style business directory in-app in areas of São Paulo Brazil, before potentially rolling it out worldwide. Users will be able to find local shops and…

Lidl Plus launches new “best time to shop” feature so shoppers can avoid crowds

Mobile & Apps

best time to shop Lidl Lidl Plus Whatsapp

May 4, 2021

Ben Stevens

1

Lidl has launched a new ‘best time to shop’ feature on its Lidl Plus loyalty app in the UK allowing shoppers to view real-time shopper numbers and avoid crowds. Lidl…

WhatsApp launches range of ecommerce updates amid latest shopping push

Ecommerce Social Media

Facebook Instagram Whatsapp

April 7, 2021

Ben Stevens

No Comments

WhatsApp has launched a range of updates for its shopping features in the UK as it seeks to capitalise on the pandemic-driven ecommerce boom. The Facebook owned messaging app, like…

Lidl launches WhatsApp Customer Care messaging support service

Mobile & Apps

Chatbot customer support Lidl Whatsapp

February 10, 2021

Ben Stevens

No Comments

Lidl is launching a WhatsApp Customer Care messaging service offering rapid support for day-to-day queries “for on-the-go shoppers”. Lidl launched the service, which will enable customers to chat in real-time…

WhatsApp’s new payment service allowing users to pay for goods in-app has been suspended just over a week after launching in Brazil.

WhatsApp’s new payment feature suspended just a week after launching

Payment Social Media

Brazil Central Bank regulator Whatsapp WhatsApp Pay

June 24, 2020

Ben Stevens

No Comments

WhatsApp’s new payment service allowing users to pay for goods in-app has been suspended just over a week after launching in Brazil. WhatsApp Pay launched in Brazil, one of the…

WhatsApp launches Pay feature allowing users to buy items from retailers in-app

Mobile & Apps Payment Social Media

Amazon ecommerce Facebook Pay Shops Whatsapp

June 16, 2020

Ben Stevens

No Comments

WhatsApp has launched WhatsApp Pay allowing users to send money and pay for goods for free without leaving the app. WhatsApp Pay has been launched in its second largest maket…

WhatsApp users in India can now order online groceries through the app

Mobile & Apps News

Facebook India Jio Jiomart Mumbai Reliance Whatsapp

April 28, 2020

Ben Stevens

No Comments

WhatsApp users in India can now use the app to make online grocery orders amid a new partnership with JioMart. Last week Facebook announced a $5.7 billion (£4.6 billion) investment…

Social media is set to “play an even more important role” for retailers post COVID-19 providing a cost-effective form of marketing for cash-strapped companies.

Facebook owns top four most-downloaded apps of the decade

Mobile & Apps Social Media

Apps Facebook Facebook Messenger Instagram most downloaded apps Snapchat Whatsapp Youtube

December 19, 2019

Ava Szajna-Hopgood

No Comments

Facebook, Facebook Messenger, WhatsApp and Instagram were the four most downloaded apps of the decade according to new research by App Annie. All four apps are owned by Facebook, with…

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Shoppers to pick TikTok and Pinterest to make their Black Friday purchases

WhatsApp trials business directory in-app

Lidl Plus launches new “best time to shop” feature so shoppers can avoid crowds

Lidl launches WhatsApp Customer Care messaging support service

WhatsApp users in India can now order online groceries through the app

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