Whatsapp Archives - Latest Retail Technology News From Across The Globe

WhatsApp has launched a range of updates for its shopping features in the UK as it seeks to capitalise on the pandemic-driven ecommerce boom.

WhatsApp launches range of ecommerce updates amid latest shopping push

April 7, 2021

WhatsApp has launched a range of updates for its shopping features in the UK as it seeks to capitalise on the pandemic-driven ecommerce boom. The Facebook owned messaging app, like…

Lidl is launching a WhatsApp Customer Care messaging service offering rapid support for day-to-day queries “for on-the-go shoppers”.

Lidl launches WhatsApp Customer Care messaging support service

Apps / Mobile

Chatbot customer support Lidl Whatsapp

February 10, 2021

Ben Stevens

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Lidl is launching a WhatsApp Customer Care messaging service offering rapid support for day-to-day queries “for on-the-go shoppers”. Lidl launched the service, which will enable customers to chat in real-time…

WhatsApp’s new payment service allowing users to pay for goods in-app has been suspended just over a week after launching in Brazil.

WhatsApp’s new payment feature suspended just a week after launching

Payment Social Media

Brazil Central Bank regulator Whatsapp WhatsApp Pay

June 24, 2020

Ben Stevens

No Comments

WhatsApp’s new payment service allowing users to pay for goods in-app has been suspended just over a week after launching in Brazil. WhatsApp Pay launched in Brazil, one of the…

WhatsApp launches Pay feature allowing users to buy items from retailers in-app

Apps / Mobile Payment Social Media

Amazon ecommerce Facebook Pay Shops Whatsapp

June 16, 2020

Ben Stevens

No Comments

WhatsApp has launched WhatsApp Pay allowing users to send money and pay for goods for free without leaving the app. WhatsApp Pay has been launched in its second largest maket…

WhatsApp users in India can now order online groceries through the app

Apps / Mobile News

Facebook India Jio Jiomart Mumbai Reliance Whatsapp

April 28, 2020

Ben Stevens

No Comments

WhatsApp users in India can now use the app to make online grocery orders amid a new partnership with JioMart. Last week Facebook announced a $5.7 billion (£4.6 billion) investment…

Social media is set to “play an even more important role” for retailers post COVID-19 providing a cost-effective form of marketing for cash-strapped companies.

Facebook owns top four most-downloaded apps of the decade

Apps / Mobile Social Media

Apps Facebook Facebook Messenger Instagram most downloaded apps Snapchat Whatsapp Youtube

December 19, 2019

Ava Szajna-Hopgood

No Comments

Facebook, Facebook Messenger, WhatsApp and Instagram were the four most downloaded apps of the decade according to new research by App Annie. All four apps are owned by Facebook, with…

Facebook Pay to allow users to shop across Facebook, WhatsApp and Instagram

Apps / Mobile Ecommerce News Payment

Facebook Facebook Pay Instagram Messenger Whatsapp

November 13, 2019

Ben Stevens

No Comments

Facebook is set to launch a new payment system across its three social media platforms allowing users to shop, make donations and send money within its apps. Facebook Pay, unveiled…

Facebook launches WhatsApp e-commerce catalogue feature

Apps / Mobile Companies Ecommerce Payment

catalog catalogue e-commerce Facebook launch platform Whatsapp

November 8, 2019

Ava Szajna-Hopgood

No Comments

Facebook Inc. launched a catalogue feature for its WhatsApp messaging app on Thursday, as it looks to establish the service’s e-commerce tools. After acquiring the app for $19 billion in…

WhatsApp’s new payment feature to launch in India this year

Apps / Mobile Payment

Facebook India Mark Zuckerberg Whatsapp

July 26, 2019

Ben Stevens

No Comments

WhatsApp is set to launch its new payment service, which will allow users to transfer money securely via the app, in India this year. Following a year-long pilot in the…

Walmart now accepts online delivery orders via WhatsApp in Mexico

Apps / Mobile Delivery / Supply Chain News

Superama Walmart Whatsapp

June 25, 2019

Ben Stevens

No Comments

Walmart has begun offering grocery delivery via WhatsApp at its Superama stores in Mexico, simply by texting a shopping list. According to Reuters, customers at Walmart’s Mexican subsidiary can now…

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Lidl launches WhatsApp Customer Care messaging support service

WhatsApp users in India can now order online groceries through the app

Facebook Pay to allow users to shop across Facebook, WhatsApp and Instagram

Facebook launches WhatsApp e-commerce catalogue feature

WhatsApp’s new payment feature to launch in India this year

Walmart now accepts online delivery orders via WhatsApp in Mexico

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