Which?

John Lewis, Aldi, Asda, Co-op, Lloyds Pharmacy and Waitrose have all signed up to a new cash acceptance pledge committing to continued accepting cash payments.

John Lewis, Asda, Aldi and Lloyds Pharmacy sign up to “cash-friendly pledge”

May 13, 2021

John Lewis, Aldi, Asda, Co-op, Lloyds Pharmacy and Waitrose have all signed up to a new cash acceptance pledge committing to continued acceptance of cash payments. The campaign is being…

An organised Amazon fake review scam potentially implicating 200,000 people has been uncovered by a cybersecurity group.

75,000 Amazon vendors implicated in organised fake review ring

Ecommerce marketplace

Amazon Facebook Fake Reviews Which?

May 7, 2021

Ben Stevens

An organised Amazon fake review scam potentially implicating 200,000 people has been uncovered by a cybersecurity group. The SafetyDetectives cybersecurity team exposed a database featuring over 13 million direct messages…

Which? magazine has warned that governments, banks and tech groups must do more to prevent people being defrauded online.

Which?: ‘Whack a mole’ approach to internet fraudsters isn’t working

Ecommerce News Security

Fraud Google Scams Search Engines Which?

March 26, 2021

George Iddenden

No Comments

Which? magazine has warned that governments, banks and tech groups must do more to prevent people being defrauded online. The consumer group has said that the current ‘whack a mole’…

Facebook has removed 16,000 groups selling fake reviews more than a year after telling the Competition and Markets Authority (CMA) it would do so.

Nearly 50 businesses caught buying fake Google reviews as Which? calls for “clamp down”

Industry Marketing

Google Reviewr Reviews Which?

March 10, 2021

Ben Stevens

Google “must clamp down” on businesses buying fake reviews to manipulate their online reputations after dozens were found to be paying for star ratings. According to a new report from…

Ocado Retail saw revenues jump nearly 40 per cent during its latest quarter as its focus on expanding capacity and rapid grocery delivery services continued to bear fruit.

Ocado’s share price drops 3.5% as it plummets down supermarket rankings

Ecommerce

Aldi Ocado Sainsury's Share price Which?

February 22, 2021

Ben Stevens

No Comments

Ocado’s share price has dropped more than 3.5 per cent in morning trading after it plummeted down the rankings for consumer satisfaction. This morning consumer watchdog Which? published the results…

Unreturned items with a total value exceeding £2 billion have built up across the UK as shoppers are “struggling to return goods during the current restrictions and lockdown”.

170 online retailers in breach of consumer law over returns policies

Ecommerce Industry

BNPL Buy no pay later Clearpay consumer law Klarna Laybuy returns Which?

February 1, 2021

Ben Stevens

No Comments

Nearly 200 online retailers offering payment via “buy now, pay later” (BNPL) schemes have been found to be in breach of UK consumer law. Which? has found 170 retailers, promoted…

Tesco and Deliveroo customers’ stolen details have been found for sale on the dark web for less than 50p an account.

Tesco and Deliveroo customers’ data found for sale on dark web

Security

Clubcard Deliveroo Red Maple Technologies Tesco Which?

January 28, 2021

Ben Stevens

No Comments

Tesco and Deliveroo customers’ stolen details have been found for sale on the dark web for less than 50p an account. According to a new study conducted by consumer watchdog…

Ecommerce sales are due to grow by over $1 trillion by 2025 as the pandemic driven boom in online shopping is expected to continue permanently.

Customers may be being “manipulated or misled” by retailers’ algorithms

Ecommerce

Algorithms CMA Competition and Markets Authority Which?

January 20, 2021

Ben Stevens

No Comments

Online retailers’ algorithms are being investigated by the UK competition watchdog over fears customers are being “manipulated or misled” into buying goods. The Competition and Markets Authority (CMA) has launched…

Midweek Catchup: Holiday shopping records broken as delivery networks struggle

Video

Amazon buy now pay later Paypal Royal Mail Which?

December 9, 2020

Ben Stevens

No Comments

You can read all these stories below: Which? calls for better protection for PayPal customers from scammers Royal Mail warns customers to post “sooner rather than later” as surge in…

Which? calls for better protection for PayPal customers from scammers

Ecommerce Payment Security

APP scam automated push payment Banking ecommerce online payment Paypal Scam Which?

December 7, 2020

Ava Szajna-Hopgood

PayPal customers should be covered by the same consumer protections they receive when using other forms of payment, according to Which? Although PayPal offers its own user protection for customers…

Which?

John Lewis, Asda, Aldi and Lloyds Pharmacy sign up to “cash-friendly pledge”

75,000 Amazon vendors implicated in organised fake review ring

Which?: ‘Whack a mole’ approach to internet fraudsters isn’t working

Nearly 50 businesses caught buying fake Google reviews as Which? calls for “clamp down”

170 online retailers in breach of consumer law over returns policies

Tesco and Deliveroo customers’ data found for sale on dark web

Customers may be being “manipulated or misled” by retailers’ algorithms

Midweek Catchup: Holiday shopping records broken as delivery networks struggle

Which? calls for better protection for PayPal customers from scammers

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