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Ocado’s share price has dropped more than 3.5 per cent in morning trading after it plummeted down the rankings for consumer satisfaction.
This morning consumer watchdog Which? published the results…
Read More170 online retailers in breach of consumer law over returns policies
Nearly 200 online retailers offering payment via “buy now, pay later” (BNPL) schemes have been found to be in breach of UK consumer law.
Which? has found 170 retailers, promoted…
Read MoreTesco and Deliveroo customers’ data found for sale on dark web
Tesco and Deliveroo customers’ stolen details have been found for sale on the dark web for less than 50p an account.
According to a new study conducted by consumer watchdog…
Read MoreCustomers may be being “manipulated or misled” by retailers’ algorithms
Online retailers’ algorithms are being investigated by the UK competition watchdog over fears customers are being “manipulated or misled” into buying goods.
The Competition and Markets Authority (CMA) has launched…
Read MoreMidweek Catchup: Holiday shopping records broken as delivery networks struggle
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Which? calls for better protection for PayPal customers from scammers
Royal Mail warns customers to post “sooner rather than later” as surge in…
Read MoreWhich? calls for better protection for PayPal customers from scammers
PayPal customers should be covered by the same consumer protections they receive when using other forms of payment, according to Which?
Although PayPal offers its own user protection for customers…
Read More69% of shoppers had issues with Christmas deliveries last year as fears grow of more chaos this year
Over two thirds of shoppers experienced at least one problem with their Christmas deliveries last year as shoppers fear even more disruption this year.
According to a new survey from…
Read More85% of Black Friday “deals” found cheaper or the same price on other dates says Which?
Black Friday deals can be found cheaper or at the same price nearly 90 per cent of the time across the UK’s most popular retailers.
According to a new study…
Read MoreWish.com has advert banned featuring “model who was clearly under 18” in sexual way
Wish.com has had another advert banned by the Advertising Standards Authority (ASA) for depicting a “person who appeared to be under the age of 18 in a sexual way”.
The…
Read MoreCharged’s Top 5 Stories of the Week – Amazon’s shares drop, Sainsbury’s launches on-demand delivery and Which? warns over face masks
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Co-op is rolling out a “transformational” IT programme across all stores
Holland & Barrett staff can now access wages anytime without waiting for…
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