Which? Archives - Latest Retail Technology News From Across The Globe

Which? has called on retailers including Amazon, Argos, John Lewis and Smyths to withdraw a number of smart toys from sale after finding many had a troubling lack of inbuild security leaving them open to hackers.

Smart toys at top of Christmas lists vulnerable to being hacked says Which?

December 10, 2019

Amazon, Argos, John Lewis, Smart Toys, Smyths, Which?

Which? has called on retailers including Amazon, Argos, John Lewis and Smyths to withdraw a number of smart toys from sale after finding many had a troubling lack of inbuild…

Ebay, Amazon and Wish have been found to be selling “potentially deadly” electrical items putting customers at risk of severe electric shock and fire.

Wish, Ebay and Amazon selling “potentially deadly” electrical goods in second damning report this month

November 27, 2019

Ben Stevens

Ecommerce, Industry, marketplace, News

Amazon, Ebay, Electrical Safety First, ESF, Which?, Wish

Ebay, Amazon and Wish have been found to be selling “potentially deadly” electrical items putting customers at risk of severe electric shock and fire. Electrical Safety First (ESF), a charity…

Google’s shopping comparison platform is being investigated by the US Justice Department over concerns its practices could squash rival companies.

“Dodgy retailers” in breach of UK consumer law allowed to top of Google Shopping search results

November 25, 2019

Ben Stevens

Advertising, Ecommerce, Industry, News

eGlobalCentral UK, Google Shopping, iPhone 11, Samsung Galaxy Note 10, TobyDeals, Which?

No Comments

Google is allowing “dodgy retailers” to buy their way to the top spots on Google Shopping search results, despite breaching UK consumer laws. Numerous online retailers listed prominently in Google…

Ebay and Amazon have been slammed by Which? for continually failing to remove toys declared unsafe by EU safety regulators

Amazon and Ebay blasted for selling banned toys

November 20, 2019

Ben Stevens

Ecommerce, Industry, News

Amazon, Ebay, Safety Gate, Toys, Watchdog, Which?

No Comments

Ebay and Amazon have been slammed by Which? for continually failing to remove toys declared unsafe by EU safety regulators. In the consumer watchdog’s latest attack on the dominant online…

Amazon accounted for a over 30 per cent of all ecommerce spend in the UK this year, more than three times its nearest rival.

Amazon slammed for failing to tackle fake reviews as it awards “Amazon Choice” badges to “exceptionally poor” items

October 23, 2019

Ben Stevens

Ecommerce, News

Amazon, Fake Reviews, Natalie Hitchins, Which?

No Comments

Amazon customers are being “duped” by a torrent of fake reviews on the site which the retailer is failing to combat, according to a consumer watchdog. Which?’s latest report saw…

Contactless payments accounted for half of all card payments in the UK over the month of July for the first time in history.

50% of all UK card payments are now contactless

October 14, 2019

Ben Stevens

News, Payment

Amazon, Amazon Go, Card payments, Contacless, UK Finance, Which?

No Comments

Contactless payments accounted for half of all card payments in the UK over the month of July for the first time in history. Card payments made during the month grew…

Amazon has been accused of promoting home surveillance cameras, webcams and baby monitors which “put people's privacy at risk” by consumer watchdog Which?

Amazon promoting cameras which can be easily hacked to spy on you at home

October 1, 2019

Ben Stevens

Security

Amazon, baby monitors, Security cameras, Which?

No Comments

Amazon has been accused of promoting home surveillance cameras, webcams and baby monitors which “put people’s privacy at risk” by consumer watchdog Which? Which? tested six home surveillance items which…

Amazon is trialling a “one-tap” review system allowing customers to leave product feedback at the touch of a button.

Amazon launches one-tap product review system trial

September 16, 2019

Ben Stevens

News

Amazon, One Tap, product review, rating, star, Which?

No Comments

Amazon is trialling a “one-tap” review system allowing customers to leave product feedback at the touch of a button. The ecommerce giant is aiming to dramatically streamline the customer review…

Ebay and Facebook have pledged to do more to tackle fake reviews on their platforms after pressure from the UK’s Competition and Markets Authority (CMA)

Facebook flooded with “fake review factories” according to Which?

August 6, 2019

Ben Stevens

Ecommerce, News

CMA, Competition Markets Authority, Ebay, Facebook, Which?

No Comments

Facebook’s fake review problem has not improved, despite the Competition and Markets Authority (CMA) demanding action. Fake review pages, offering to write favourable reviews on ecommerce sites in exchange for…

Small businesses in the UK are facing “huge difficulties” when trading through online marketplaces thanks to the prominence of fake reviews.

Ebay and Facebook ordered to tackle fake reviews after “troubling evidence” found

June 24, 2019

Ben Stevens

Ecommerce, Industry, News

CMA, Competition Markets Authority, Ebay, Facebook, Which?

No Comments

Ebay and Facebook have been ordered by the Competition and Markets Authority (CMA) to dramatically ramp up action to tackle fake reviews. Following an eight month investigation into fake and…

Which?

Smart toys at top of Christmas lists vulnerable to being hacked says Which?

Wish, Ebay and Amazon selling “potentially deadly” electrical goods in second damning report this month

“Dodgy retailers” in breach of UK consumer law allowed to top of Google Shopping search results

Amazon and Ebay blasted for selling banned toys

Amazon slammed for failing to tackle fake reviews as it awards “Amazon Choice” badges to “exceptionally poor” items

50% of all UK card payments are now contactless

Amazon promoting cameras which can be easily hacked to spy on you at home

Amazon launches one-tap product review system trial

Facebook flooded with “fake review factories” according to Which?

Ebay and Facebook ordered to tackle fake reviews after “troubling evidence” found

Unlocking cashierless stores: A digital infrastructure conundrum

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